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February 2024 by Jyothsna Proddutur
Store is good. Always check out lane is long and only one or two employees to help out with check outs.
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February 2024 by Alissa Troidl
Would have given 5 stars for the variety, quality, and most staff were so helpful and gracious. Unfortunately, one staff member was awful. Straight up rolled her eyes and heavily sighed when I asked where something was. She did lead the way to finding it but barely pointed it out and then walked away.Everything else was awesome!
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January 2024 by J Vest
The store itself is ok but your women's bathroom is awful!The women's bathroom doesn't look like it has been deep cleaned in a long time! There was dried poop smeared on two areas on the wall in one of the middle stalls.Also, all of your toilet paper holders are way too low! The toilet paper is about 5 inches below knee level and way too close to the toilet! Once you finally get ahold of the toilet paper and pull it down, your hands are nearly next to the floor. I could hardly get toilet paper out of the dang thing and every time I got any toilet paper, it would tear.Please fix the women's bathroom!
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January 2024 by Cris
A lot of stuff for crafting, but not enough employees to attend the customers. I spent 30 min trying to find a product by myself because the cashier didn't knew where the product was.
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December 2023 by Tammy J.
I odered some yarn for my daughter for a Christmas gift. I ordered it over a month ago and still haven't received it. I called three times and reps say they will send it to the upper management. They said i will here something in three days never did. When i try to call back it now has a recording telling you to email them. I did and it sent an automatic message that they are working as fast as they can. Still no response. Never again i will order from them. This is just wrong and very upsetting. If you order from online don't and if you do gve them three months you might get your order on time. I also asked can they just have it processed at a store for me and i can pick it up they said they can't do that. Very very upsetting get it together Joann's
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December 2023 by ami li
Love this store and location! Reasonable prices, great selection, and friendly staff :)
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November 2023 by Hayley N.
I had two very unpleasant experiences here today, unfortunately. Yes.. two. Please allow me to take you in a journey of utter disappointment and nonsense. I headed to Joann's on a mission for a particular fleece to back a t-shirt quilt. Online it said that this particular location had 74 yards. Which I thought I would have no problem locating. Wrong. I scoured the aisles with no luck and then I finally wised up and asked an employee for assistance. She said she had just cut exactly what I was looking for at the counter so she knew right where it was. Great! Only... she was extremely rude and was almost demanding that I alter my project to adequately fit the fabric width. I explained that I couldn't/nor did I want to and she seemed very annoyed with me. Whilst I was trying to work through the project in my head, she incessantly told me that I needed to sew a strip up the side to compensate for the fabric that I needed. I explained to her what I wanted to do and she said that it wouldn't work and I was worried about the wrong measurement. I once again explained to her what I wanted to do and worked through the measurements and she finally let up and was then following what I needed. She cut the fabric and I was on my way up to the checkout where I waiting for just under 10 minutes to check out because there was a single cashier and almost a dozen people in front of me. After that not so fun trip I went home and began my project. When I started my project I realized that unfortunately the cut of fabric I received was a couple of inches short (which has never happened before). Perhaps I should have accounted for extra, but I had my measurements exactly as needed so I didn't see the need. Back to Joann's it was. I waited in the queue line for the cut counter for nearly 15 minutes and was nearly skipped. After I explained my issue she remeasured my cut and said that I needed to go find the bolt for a new cut. The only problem was (as you remember earlier) that I couldn't find the item where it was supposed to be. The employee told me that I needed to go find it and re-enter the queue. I explained that it was nowhere to be found and she said that she couldn't help me find it. After some persuasion, she finally went to go look for it. After about 5 minutes she returned and stated that it was in the far back corner of the store up on a top shelf?!? There was no way I ever would've found that! Overall, I felt undervalued and like I was an annoyance. The store itself was a disastrous mess, which is fairly typical. It really is a shame that there aren't more fabric stores in town because Joann's is a hot mess. I will only go back when absolutely necessary.
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October 2023 by Sara C.
This store is not just for fabrics (despite the name). It's a full craft store competing with the likes of Hobby Lobby and Michael's! They have giant signs over each section making each kind of craft item super easy to find. The few things I wasn't able to easily find myself, a staff member was able to point me in the right direction and made sure I found the correct aisle for what I had asked about. They have an entire wall of yarn, aisles and aisles of every varietal of fabric, and many other areas of other craft accoutrements. There is also a little project center called the Creator's Studio with tons of patterns and projects you can grab, along with the fabrics and tools needed, to make a fun little craft item yourself, or attend a tutorial or class/event. They offer Cricut usage, sewing machine rentals, and even engraving machines. This is my new go-to craft store, because it is very similar to Michaels, but with more fabric options as well as the Creator Studio!
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October 2023 by Katherine Howe
It's October 13th and they have little next to nothing for halloween fleece fabric. If your looking to make a halloween blanket don't bother coming here
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October 2023 by Ehgi Creative
Never trust their signage. They've been using every excuse in the book since the pandemic for their signage being wrong, and they always punish the customer for it. It's getting ridiculous hearing a cashier tell me signage is wrong every time I visit.
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October 2023 by Tomi Williams
Loveeeeee this store!! Anything and everything you need for painting, crafting, sewing, crocheting, woodworking, scrapbooking, and everything else !Also: DOWNLOAD THE APP!They alwaysssss have good coupons!??
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September 2023 by Darrick Smith
I tried asking one of the employees a question about how much fabric I may need for a project and another employee jumped in and was extremely rude telling me that I need to be signed in in order to ask a question. It's ridiculous that asking a really quick question would require me to sign in. This is not a store that I will visit again. I've never experienced anything like that before.
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August 2023 by Karen Z.
I received an email about special sale on numerous quilt fabrics. I spent over an hour picking out the fabrics I wanted for upcoming projects. Now 3 days later I get an email that they have cancelled over 1/2 my order saying it's out of stock. They were NOT marked out of stock when I placed the order. This company is so frustrating because it's very hard to ever actually get your order. I have started buying most of my fabrics elsewhere.
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July 2023 by DavidisGoliath
The store isn't worth my time to leave the bad review. Long story short don't waste your time shopping here by the time you get materials you want it'll take an hour for them to get to you to cut said materials.Go online it's a lot cheaper and a lot more convenient. And when you do go online don't use Jo-Ann's handmade goods or whatever they're calling themselves now. I couldn't even get the materials I wanted because they couldn't get to me in line and there was only two people ahead of me. I decided I was going to only buy my plastic bobbins and threedifferent strings for my sewing machine and the total came to $59Amazon's got them beat
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July 2023 by Dixie Norris
The gal that cut our fabric and then checked us out had lived in New York and was so friendly and amazingly helpful.
