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October 2023 by Kristin L.
This place is horrible. They required doctor's notes on a prescription that the insurance company and no other pharmacy required. They did not call me back and completely gave me the runaround. The employee I spoke with was completely clueless. Their customer service is awful. Do Not Recommend.
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October 2023 by Alicia Jones
It's a hassle to refill the one prescription I have here. I never know what's going on because there are zero convenience options and the staff don't call and let you know things have arrived even if they promised to do so. Having to call every time I need any information is not ideal and if I don't specifically ask I don't get told. For example, how long it may take my prescription to be processed. Is that an an hour, a day week?? No idea. But because I'm in a rush with other errands I forgot to ask and apparently the staff don't think it's information to practively give each time even though all interaction is otp. I asked if there was an app or literally any other way to get what I need without calling and was told no. The prescription I have is only available here but I'm considering switching medication because it's so inconvenient.
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October 2023 by Lorre Wobig
Corey came to hopefully repair a stairlift which was installed in 2016, but has pretty much sat idle the last 5 years. Even though Kohlls no longer handle the Acorn brand, Corey diligently worked until he had the stairlift functioning. Thanks so much!!
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October 2023 by Jamie Beavan
Rented a wheel chair for the day as I had knee surgery the people were friendly but very disappointed with needing the leg extender to keep my leg and foot elevated as it was not long enough to support my leg and foot so we had to have my foot dangling around with no support because of having to have the foot pedal on the extender folded up as it was putting to much pressure on my knee with my foot being pressed to hard against the foot pedal which I can not have for 6 weeks and it was causing pain in my knee. I asked the lady at drop off whether they normally ask your height or what to make sure they have one long enough but she told me no. So hoping that not having all the stability I needed between my foot and leg being elevated correctly and fully stable didn't cause any issues with my knee that just had surgery 4 days ago. All I got was an I'm sorry and that's to bad. Not acceptable at all when I'm relying on your product to help keep my knee and foot stable and elevated correctly as to not cause damage to my knee.
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October 2023 by Diane Henke
Worked with Robert to get a used chairlift installed. It needed to be adapted to work and Robert was very accommodating with making this happen at a very fair price. Corey did the install and did an excellent job and was very honest on what needed to be done. Highly recommend this company, and these employees!
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October 2023 by B Stephens
Brandy worked with me to place an order for two new lift chairs. She was very helpful. Nick delivered the two chairs, built them, and showed me the features of the chair. I was very pleased with my Kohll's shopping experience.
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September 2023 by Russ isanti314
Robert was very helpful in helping us get the right stair lift. Cory did an excellent job on installation on our stair lift and cleanup. Mindy did an excellent job in helping me also.
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September 2023 by Laurie M.
I had been displaying Covid symptoms for the past two days and decided it was time to suck it up and get a test. Kohl's pharmacy was the only pharmacy close to me that had availability. I pulled up to the parking lot about 10 minutes prior to my scheduled time. The lady came out to my car and was obviously put off that she had to help me. So much so, that I told her I had no problem waiting until my exact appointment time if she had other things to do. That made her become even more hateful and rude. Nonetheless, she aggressively swabbed my nostrils and told me I will text you later. I'm not sure if she woke up on the wrong side of the bed or what. Terrible first impression and i probably won't be using their services anytime soon.
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September 2023 by Mary S
I would highly recommend Kohll's to one and all. You can't go wrong!!We appreciated the speed and efficiency with the purchase on a Tuesday and the installation two days later. We really like the chairlift and it has been very beneficial. However, it needed to be installed two inches closer to the wall as when I reach the top of the stairs and turn the chair to get out, my knees rub against the wall. Also true when I'm getting in the chair at the top. Two inches would have made a world of difference. Five stars for calling about my knees and coming out the same day and changing the rail so that I now have clearance. I highly praise Kohll's, Bob and Cody, for the efficient installation and changes that needed to be made.
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September 2023 by Abby Burns
The installation of the chair lift went smoothly. Corey from Kohll’s RX was information and experienced. He educated us about the chairlift, thankful for bringing accessibility to upper story housing downtown.
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September 2023 by Allen K.
Condescending attitude received from the person I was directed toward to, to speak about the hoops I would have to jump thru to receive diabetic shoes, even with a prescription they had received from my doctor. I realize Medicare requires certain things, but after not hearing back from these guys with any status update after several months, I finally just gave up and purchased some shoes. My doctor told me that their office had complied with all requirements. This was my first time trying to use this pharmacy, and it will be my last.
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July 2023 by J S
Meredith was the nastiest rudest person and was verbally combative. She is so many words said I didn't know what I was talking about. She “shushed” me and called me rude because I disagreed with her. In fact she was the one that was wrong. I have the proof. I have let the their errors slide in the past years and they have been many errors on their part. Is it wrong of me to expect to have things done right? Is that asking to much? After the decades I have done business with them you would think they could be a little bit kinder. Her nastiness left me in tears. I am disabled and sick. She had no respect whatsoever. I told her I would call the the CEO and my insurance. She said go right ahead and I did. The CEO is a great guy and understanding. He certainly will get to the bottom of things. I Have done business with them for several decades. It would be difficult for me to change services but if need be I will. I do like supporting local businesses that haven't been taken over by large corporations. For the most part Kohlls is not a bad company. I just felt that Meredith was disrespectful and hateful.
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July 2023 by Stephanie Miller
We had contacted Robert at Kohll's Rx about installing two chair lifts in our home. Robert quoted us a fair price and sent Corey to do the install. Corey arrived right on time and completed the install in a few hours. There was a small cosmetic issue with one of the rails but it operated just fine. Corey and Robert insisted that they would replace the rail with the cosmetic issue. This was unexpected but much appreciated. These two men truly uphold the service motto of Customer Service. We couldn't be happier with them. Thank you both!!
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July 2023 by Carrie B
I have been working with kholls pharmacy wheelchair department in omaha on 127th Q stI have been working with them for close to 5 years now and i will say it’s literally the best place i have worked with!!We have 3 people in wheelchairs my kids who are now adults as well as myself.I used to use a manual wheelchair but after another recent injury from an accident my safest is a power wheelchair.Insurance kept denying because they felt even though my doctors, pt/ot, dme feel i need the power wheelchair that my manual was just sufficient enough- which my DME fought tooth and nail to get!Then after finally after 4 times appealing they got it approved and within a month or month & a half i got my chair!The insurance back in 2020 also denied said manual wheelchair so kholls went to bat for a year to get that appoved!I love working with kholls because they go to bat for their clients!!!If you haven’t worked with them give them a try!
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July 2023 by Ann Kelly
Installers of stair lift were very professional. On top of that, Robert helped us with all the options and choosing the one right for our needs. Installation was so smooth and ended up perfectly. Thank you so much.