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February 2024 by Joe Sexton
Couldn't believe the rapid response..amazing service..and the driver Ron was very friendly and kept in touch to let me know e.t.a. and info.Thanks for the fast and friendly service.
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February 2024 by Julie Goettsche
L&I Towing did an awesome job! My van broke down at 2am and they had it towed by 3am. Driver was super nice. Would highly recommend to anyone.
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February 2024 by Briana Jackson
It’s clear this is what they do on a regular basis. Towed my vehicle illegally. Had to return it because THEY WERE WRONG . Was the guy fired like you said they would be? Very snotty when confronted about their f up and damaging my vehicle after it just got out of the body shop! If things were documented then it would’ve been documented that my PERMIT was smacked right on that windshield and yall just wanted a paycheck ? money hungry and not even doing the job correctly. Video was taken as well.
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February 2024 by Janelle Winners
The staff there was really kind to me and helpful.
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January 2024 by Enoc Garcia
Trash customer service
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January 2024 by Brandy Burrell
Quick, efficient and friendly! My daughter broke down on the interstate on a pretty busy part. James called to let us know he was coming and what we could expect when he got there. Literally the scariest tow situation I’ve been in, but he got us taken care of quickly and safely! Will recommend and use again. Thank you James!
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January 2024 by Jessica Norman
Professional & Friendly! James was professional and friendly. He removed my Subaru Forster from a snow bank on a busy road in a timely manner, and then towed it to the location specified. He was kind, and even jumped the battery for me. Pricing was competitive (and even better) than other local tow services on a busy winter day. I highly recommend L&I for their winching and towing services.
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January 2024 by colin
Arrived 2 hours early and very helpful
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January 2024 by Gabi Schwarz
Fast service. Driver was very polite and got me out of a snow drift during minus 15F. He followed me to get to a main road. Thanks very much appreciated.
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January 2024 by Rob Ahrendsen
L & I was out pulling a car out of a drift … the tow driver pulled up in my neighbors .. where the truck’s hydraulic hose broke dumping red hydraulic fluid all over the driveway .. when management was confronted they said they cleaned it up…. NO they did not … they lied about cleaning it. Lied about video taping the problem The neighbor tried to clean it up but there. The tow driver also parked on the lawn of the person that they dumped all the hydraulic fluid all over and let the truck sit there
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January 2024 by Bluffs Neighbor
This would be zero stars if it could be. Two L&I drivers road raging my neighbor trying to come home tonight. They were parking in the middle of the road just sitting there. Car tries driving around and they blocked them in! I couldn’t believe my eyes I thought I was about to witness a shooting. Entirely unnecessary behavior from L&I and legitimately dangerous. A few years ago this same company illegally towed a bunch of us in this complex and it was “a mistake” on their part. Yeah it seems like this company is just run by reckless and dangerous individuals. I will be watching them closely now and police will be called if they aggress on anyone in front of me again.
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January 2024 by No Oo
Apartment complex ordered cars to be parked in certain areas for renovations to the lot. The dates and areas were clearly marked. I guess L&I can’t read because they showed up and moved cars from the wrong zones on the wrong days. No apologies. No offer to cover damage expenses from them illegally towing our vehicles. No nothing. This company and the people who operate it are criminals and honestly just a bunch of low quality people.You could have at the very least apologized for YOUR mistake.Idiots.
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January 2024 by 1 V4
Got run off the road and into a ditch while I had my baby in the back, it was -20 out and I had 1/8th a tank, they said they were booked out to next week but they would personally get a driver out to me within the hour, he was there in 15 minutes and had me freed in 5. Also, no damage was done to my car and it was a very nice driver and dispatcher.
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January 2024 by Steve M
This is the second time I’ve used them to tow a vehicle because of a break down. Customer service is great and very polite. This time even with a snow storm and I’m sure them getting tons of calls the got my vehicle where it needed to be in a very timely manner. His estimate on pick up time was spot on. Highly recommended
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December 2023 by Aaron Hocken
Modern Day Pirates i do not wish on any hardworker person who lives in apartments . These people are outright theives!
