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December 2023 by Ryan Skinner
Adam at the Westroads Mall did a great job embroidering the hats I bought! Definitely recommend ?
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August 2023 by Lisa S
Been here a few times to get my son's hat personalized. This time he called 1st and the guy told us to come on out. Got there and the girl told us he just left! Now, mind you, we have been trying to get it done for almost 2 months. Issue after issue...machine down, no one available so to tell us you're there and then nor to be when we got there!!! I was pissed! I did call corporate someone called me back and worked it out a little bit.
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December 2022 by jonathan Mosler
I saw the athletes wearing a lid that was made for a giant,when will you offer that the look has gone bad too
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October 2022 by Susan Napravnik Coffman
No one answers phone 20 minutes before closing time.
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September 2022 by Fred Kracke
Friendly staff and high quality hats . Only complaint is no NHL . But we are in Nebraska. Should be expected.
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September 2022 by Don Mitchell
This location showed a high level of customer service. The first couple hats I attempted to have customized were unsuccessful. They kept me updated on their efforts throughout and ultimately were able to fulfill my request utilizing a more expensive hat (at no additional charge) and also offered to provide another at a later date at no charge. I appreciated the high level of communication and acknowledgement of the value of my time. They WILL be the organization I continue to use and recommend for my hat purchases.
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August 2022 by Mike Erdman
Great product and excellent management. Look for James, he'll treat you right.
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November 2021 by Gordon Dancy
Go holla at my guy Mike he will make your fit legit
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August 2021 by Connor Michalski
I really enjoyed my experience I didn’t know what I wanted, but the person working helped me find what I wanted and helped me find a signature to put on my hat! I will come back as the person working was kind and willing to help! ???
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July 2021 by jessica lopez
I went there today and the man that was working there (Curtis) was VERY rude . He didn’t seem like he wanted to work , he was just rude I will NOT be coming back here again . I needed this hat made for a gift but if I didn’t need this hat I would have just left . Very upsetting
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June 2021 by Marsullous Jones
When you all get more Arkansas gear you can have your Fifth ⭐ ?
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March 2021 by Reid Jenkins
Terrible customer service. The manager had me come behind the counter and enter my own street address for shipping. After I paid he told me “next time, don’t act you’re the only customer in the store”. Never going to this store again.
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January 2021 by marvo bell
If you ever come here be prepared to wait a whole hour just to buy one hat they need 2 cash registers to accommodate the large crowds that come there on the weekends
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May 2020 by benson marvin
I like this place. Better selection online tho
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March 2020 by john ford
Lots of stuff. Did not have what I needed. Clerks very helpful.