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December 2025 by alex johnson
Nice to know that the driver is like to flip people off and cuss at them
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October 2025 by Jaiden Jackson
Went out to the way to get a part available for same day pickup, quick and easy process, keeps me coming back
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September 2025 by Tracie F
A little confusing as to where to pick up parts but look closely and you'll get to the right place. Friendly and service was fast.
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July 2025 by Kevin Padilla
Horrible service my mother and father are Hispanic individuals around the age of 50, hard-working and honest people went and purchased a part from the store. The part never arrived at their home like they said it would when my parents went to go complain. They said that they needed to wait another 10 days. They waited 10 days. Nothing came up they asked for a refund. They said that a check was going to be mailed. The check was never mailed, and when my mother went Ask for a refund gentleman at the front counter was extremely rude. Refused to give her back the receipt and finally when he did give the receipt he threw it on my mother’s face very unprofessional Will not recommend anybody to have or buy any parts here they do not stick true to their word they are not Better business bureau accredited they do not stand by their employees or by their policies. It has been an utter Horrible experience
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May 2025 by Nicholas Garvin
I’ve worked with LKQ for some time and had hoped their warranty would reflect the quality they claim to stand behind. Unfortunately, that hasn’t been my experience. I purchased an engine advertised with a 3-year, unlimited mile warranty. After installation, the engine had low oil pressure and was found to contain metal shavings in the cylinder—clear signs of a manufacturing defect.
While LKQ agreed to replace the engine, they only offered $50/hour for labor reimbursement—well below standard shop rates and far from what’s needed to fairly cover the time and expense involved in removing and reinstalling a defective engine.
As a business owner who values time and integrity, I expect warranty support to include full coverage for issues caused by manufacturing errors. It’s disappointing that a vendor I’ve trusted is unwilling to fully stand behind their product.
I hope LKQ reconsiders how they handle situations like this moving forward, because it’s costing them long-term relationships
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February 2025 by Nathan Grimes
I called in looking for a red hood for a Volkswagen Beatle and Makala was very helpful throughout the whole process. She said they had a hood in their OK warehouse and would take a couple days which was no big deal. On the day when it was suppose to arrive, Makala called me and explained that somehow they shipped the incorrect hood and she would make sure the correct hood would get shipped out that day. A couple days went by and I received another call from Makala letting me know my hood had arrived at the NE warehouse and was ready for pick up. After picking up the hood and I called Makala to tell her thank you for helping me out!
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February 2025 by Princess Holmes
Makayla was excellent and had great customer service she saved the day I was able to get my alternator the same day and was back on the road Ill definitely recommend them and I'll be back again!
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December 2024 by Luke a
They don’t like to do their jobs been calling them for the past two weeks they don’t pickup the phone
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November 2024 by Gary Mathew
The person I mainly dealt on the phone with was Great. Unfortunately the people that pull and transport parts could care less. I got a back door that was great in pictures but apparently was dropped after removal because corner was bent.
It's nice how they respond after they sell a damaged part. Just too bad they can't have employees that can remove and not damage in the process.
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August 2024 by Jimmy & Lizabeth Wolfenden
Drivers run stop signs in front of 18 wheelers and then give drivers the finger when they swerve and honk at them. I couldn't give less than one star or I'd give negative stars.what a freaking joke they are. Ridiculous, I wouldn't have them deliver a dead skunk
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August 2024 by Ray Mihulka
Go to place for used car parts. They have one of the largest selections of Parts you will find anywhere, and if they don't have it there, they can get it for you fairly
quickly.
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July 2024 by Jimmy \u0026 Lizabeth Wolfenden
Drivers run stop signs in front of 18 wheelers and then give drivers the finger when they swerve and honk at them. I couldn't give less than one star or I'd give negative stars.what a freaking joke they are. Ridiculous, I wouldn't have them deliver a dead skunk
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June 2024 by Frank Connor
No one answers the phone
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June 2024 by Shanetra Watts
Excellent service
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June 2024 by Don
Order the parts over the phone, they get sent from Texas 4 days later. Go to pick them up and the wrong parts got shipped. You can’t do anything about it because the guy who hands you the parts has no involvement in any part of the transaction. So instead of waiting another 4 days to see if some one will send the right parts ended up just getting them off Amazon for 1/2 the price.. it’s such a stupid set up. Should be able to walk up to a counter and get visual confirmation that what they are ordering is what you asked for.
