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March 2025 by Ray Curtis
No notice to when they're closing or made aware if you come in after 830p, just so your not accidentally locked in.
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February 2025 by Andrew Drake
Nice, clean, and picked up store. Although they did have the item I needed in-store
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January 2025 by Toots Rrhir
Big store, helpful and friendly but a little untrained.
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November 2024 by Larry Hatcher
Purchased paint
Matched well
Paint has gotten expensive
Almost 40 bucks a gallon
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November 2024 by Robert Olafson
Card reader would not accept my lowes card or my bank card. Lowes had zero balance and bank debit card had sufficient funds. Cashier was not willing to offer any help other than say try another card. No longer a lowes customer.
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June 2024 by Kevin Dunkle
Great employees and had exactly what I was looking for at a reasonable price.
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June 2024 by Haley Patten
BE SURE TO CHECK YOUR BANK ACCOUNT WHEN DOING RETURNS...Ordered a window on 5/29. Associate in store said that they could waive the delivery fee if we signed up for a credit card, otherwise it was 100.00. Got online and had a delivery fee of 60.00...
Window arrived on 5/30. One smaller built man in a box truck dumped a large patio door on my driveway and drove off. I asked him to wait 5 minutes for my husband to come and he would help to avoid damage - he did not, door frame was completely scraped up. Called Lowes and aske for it to be exchanged. They don't do that, so we had to return and reorder. It sat in my driveway blocking the use of our garage for 3 days.
Two men showed up to pick up the damaged door. We were also told that our funds would be back in our bank in 5-10 business days. It's now been 3 weeks and 3 follow up calls. FINALLY got just the cost of the door back and they STILL owe us the return on the delivery fee. If I had a contractor hired to do this work, I wouldn't rely on Lowes to have it there. This was going to be an exciting purchase, I'm over it. I just want my money back.
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June 2024 by Ricky Terbovich Jr.
I like the store just fine. Have what I need and can get in and out quickly. However. The customer service blows. Ask anybody a question. They look at you like they are there just shopping a scoff. Pff.. it in Ile 12 on the left. You went right by it twice now. From now on I'll just look for it my self. And be happy I can just get what I need and get out. Need hire people that want to actually make your stor a 5 star experience. Just my opinion.
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June 2024 by Steve Watts
Lowes always has great products, and I find the staff most helpful.
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June 2024 by markinomaha
Highest price garden center of all of the hardware stores – if I'm going to pay those prices I will go to Mulhalls or Earl May. Unfortunately they are the only store left in Omaha that sells Pinebark nuggets but that will be the only thing I go there for. They also need to fire the employee named Gina. very rude to customers.
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May 2024 by Jodi Akers
Very helpful people and will direct you to where you need to go
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May 2024 by Darrick Smith
The customer service at this store is horrible.
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May 2024 by Denny Hill
It's a Lowe's.
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May 2024 by Michael Meyer
Great place and great people!!!
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May 2024 by Jenna J
Left an item (~$60) at self checkout on accident and this store refuses to replace or refund. Moreover, I'm being told they can't access their own cameras to see what happened.
I called again next day, only to be hung up on by their customer service. The next call, the passive aggressive employee sent me to a line that just rang and rang and rang. The third call went totally unanswered. Fourth call, see picture. Still haven't talked to anyone.
