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October 2023 by Ethan
Friendly staff and knowledgeable. Pricey items sure, but totally worth it!!
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June 2023 by Claire Thomas
I was in the store today purchasing some items with my husband. When a very unpleasant lady came in complaining about underwear she had purchased her daughter and complained to any and EVERY employee. At one point the lady was taking pictures of people in the store, when a staff member politely told her that was inappropriate and stood up for the patrons of the store. The lady continued to escalate about how the store should make her return right and blah blah blah. I just wanted to commend every single employee and the manager for taking care of all the other customers and remaining extremely professional and respectful with the lady complaining as they simply reiterated policy and offered solutions. The lady was not accepting their solutions but the staff was incredible working with her and ensuring we were well cared for. Nice work to the VP Lululemon staff, that did not appear a fun situation.
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June 2023 by Shelby Hanson
Friendly, knowledgeable staff. High priced items.
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March 2023 by Renee K.
Worst experience! Music was blaring loud, sales rep conducting my return kept yawning, and when I was walking around another employee stopped right in front of me blocked where I was walking and pointing at something to communicate whatever to another worker. She just ignored my presence. I turned around and walked out! I'll buy online and pray I don't have to make another return.
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March 2023 by Nicole Howard
Over-hyped, over priced, over staffed with people who stand around talking to their co-workers. The clothing displays were destroyed and disorganized. Very disappointing experience. If you enjoy over priced, bland and boring workout clothing, do yourself a favor and order online.
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January 2023 by A M.
The customer service has really gone down hill at this location. Not a fan. Probably will only shop online or at the Arksarben location going forward.
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December 2022 by Luke Galardi
I was allowed to bring my dog in and he received a puppy treat. In addition to that warm welcome, Their clothing is comfort at an all new level. Plenty of customer service reps available, and I was greeted and welcomed right away.
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December 2022 by Chloe Biery
Taylor helped me out yesterday and he did an awesome job, helped me find exactly what I needed and made it super easy to order in store for something out of stock. He was very kind and knew his stuff!
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December 2022 by iamthewheel
THE worst store to do business with! Nobody answers the phone!Customer service is lame and takes FOREVER to receive credit back in a return. I will never purchase anything from "Screw You" Lemon again! Hi ho!
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December 2022 by Melissa Butts
I recently had a mastectomy and was looking for some comfortable bras to wear. Staff member Jill was so helpful finding some for me and even helped me clasp it together when I was fitting it on. I felt a little dizzy after my day out trying on bras and the staff made sure I was okay and even walked me out to my car. Thank you for above and beyond service. I really appreciate it!
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June 2022 by Ellen Cihacek
Service was great and very helpful. I previously bought a gift for my husband that was hemmed too short, the manager let me swap it out for another item of equal price.
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May 2022 by maddi ann
love their clothes! one of my leggings ripped from slipping in pe, and i was able to exchange them. such kind staff. wish there was more define jackets and stuff in 0-4.
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April 2022 by Stacey B
Some of the best customer service I’ve ever had! I’m from IL and they told me they hem their leggings for free and can even ship them to me afterwards, since I’m just in Nebraska visiting for a couple days. No additional charge! I’ve bought some knock-offs similar to their Define jackets on Amazon, but the real deal is waaaaay better!! So soft and comfy and def made higher quality. I’m so glad I stopped for lunch and happened to see them in the same shopping center. Highly recommend this store, I spoke to pretty much every employee while I was there and they were all super nice and so helpful! I felt very comfortable there and was very pleased to buy several items, one of them they helped me order online since they didn’t have my size in store. I’ve been shopping all day today and no other store was as friendly or helpful as the staff here. And the bag I got my purchase in was super nice, it’s reusable. Thanks for taking great care of a new Lululemon customer! ❤️
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March 2022 by Mike Evans
A great company with extremely quality products. About 90% of my closet comes from here. It makes comfy look professional and allows you to move the way you desire to move. I never regret coming into this lululemon.
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March 2022 by Jenna B.
Employees were extremely helpful as I had never been into a Lululemon store- I am hooked now and will absolutely be returning!
