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“Very good experience! April was super helpful and easy to work with. There was no pressure and she was able to answer any questions we had. Love my new mattress!”
“Ian had expert knowledge on the beds I tried out and helped me turn what I thought would be a lengthy experience into a quick 30 minutes. Service was top notch and the help was much appreciated.”
“The gentleman Cody that assisted my son and myself was very good didn't rush us, let us take the time to choose I definitely will be going back to Mattress Firm and to this person”
“Have bought 3 mattresses from Lebeda over the years and always happy with the product and the service. Jake was friendly and went above and beyond to get my mattress delivered fast!”
“We want to commend Josh Galdeano, Lead Customer Service Specialist for his outstanding customer service. We made multiple purchases on different days and were sold individual protection plans for the various purchases.When we cancelled one of the orders, Mr. Galdeano informed us that we could consolidate our subsequent purchases into the initial protection plan since were still within the upper limit threshold of the tiered plan. Our savings by doing so were substantial.It is his honest, customer-focused service that will keep us coming back to NFM for future purchases. Mr. Galdeano earned our trust for NFM, and should be commended and recognized for his knowledge, and high level of service.*** Suggest Sales Associates be reminded that various purchases may be consolidated under a single protection plan, as long as the total sales price remains within the upper limit threshold of the protection plan. None of the Sales Associates mentioned this to us, even though we informed them we had made several purchases recently. ***”
“This is my go to for all my furniture needs. The durability is unmatched if it wasn’t for me liking to change things up I’d have my furniture for 20 plus years !”
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“Ray is amazing!! Really cares about his craft. He has taken the time really explain the pro's and con's of different sleeping systems with us. We have relied on his expertise 3 times now, and have been extremely satisfied every time. A great nights sleep with change your life!!”
“Cathy was very knowledgeable and helpful! She went above and beyond to make sure we were educated on and satisfied with our purchase. She was not pushy and accommodated her schedule to give ample time to meet at the store.”
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“A wonderful experience! Arthur was so helpful. He was kind, and patient, and after listening knew exactly how to help us find what we needed.
Thank you!”