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January 2024 by Laurie H.
Run from this terrible, corrupt business. My sister had made an appointment to have a remote starter installed. She called back the same day to cancel because there are far better deals out there. The incredibly rude man tried to bully her into not canceling. Since she insisted on canceling, he told her he was charging her 748.00 regardless of if she keeps her appointment or not. How in the actual f@&k can he feel good about himself when he charged her 748.00 for doing nothing!!!!!! We're working on getting the funds returned but want to warn everyone that this company is corrupt, mean, and deceitful. RUN
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December 2023 by Nicholas J.
Scammed and overcharged these guys were completely disrespectful and unprofessional the shop down the road fixed their f*** up. Save yourself time and money!
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October 2023 by Marlow Official Youtube Channel
Ray sells me two 15s without the box they come like is these new or not I don’t want use speakers so one of the speakers was bad and he knew it and didn’t wanna give me a new or trade them back in this place use to be good now they just trash can’t even stand behind ur product when u knew the speakers you sold me Wer bad had them check speaker lied said it was fine had another place check it said coil was bad took it back to them still no refund nothing now it’s a year still nothing like Wer is the customer service or owner at damn
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September 2023 by Brandon Fleck
This place is awesome. Gave the guys there a pretty hard install and they got it done. Staff is super knowledgeable and very nice and polite.
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July 2023 by Jillian Hardenbrook
Really pleased with my stereo installation. Ray & staff were very professional, demonstrated several of the systems they have on display, gave me a quote and recommendations for a few future stereo upgrades I plan to do. Walked me through my new stereo. Quality work, fair price. 10/10 would recommend
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July 2023 by Mark Golden
I brought in my system that another large name place in omaha installed after it started having issues. When I took it to the original installer they basically told me to go away and it was something I did, then tried to sell me a new system. I brought it to metro on a refferal from a friend because I knew I hadnt messed with anything. I was about to just yank my subs out and sell them off at this point. Then I met Ray at the counter and he put my mind at ease. After a quick inspection they pointed out that the previous installer never actually bolted my amp, controller or anything else down. It had just been sliding around and the wires were loose or had fallen out. On top of that they grounded the system to my aluminum body. Every staff person I talked to was helpful, I was in and out for a price that was half what I had planned on spending. They were real with me, found and showed me the issues. One of the best customer experiences I have had in a long time. I had a great experience and will send referals.
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June 2023 by Jerry Franker
If you are infatuated with alpine ray is your boy and the best company man but if yo know what you are talking about he crashes out he will get big mad #hoperaylisten #pleasehelphim And what they tried to charge me $2100 I got fix at the bmw shop for $600. Do better.
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June 2023 by Eric Hall
I went in for a stereo install on my jeep wrangler and they messed up my dash wiring so that my dash lights and parking lights arnt turning on. I called them and they seemed disinterested almost to the point like i thought it was my fault. Never going back even though i still need amps and speakers.
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May 2023 by Bill Slater
I wanted a new stereo for my Mustang. I shopped around. Ray took the time to find out what I wanted and didn't try to convince me that I needed what they wanted to sell. Ray actually knows what customer service is and took the time to find out what I wanted and then gave me options. My new Alpine stereo looks like it is from the factory. It looks fantastic. Ray is awesome.They are also dig friendly.
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May 2023 by edgar LegacyPhoenix46 Alvizo
Brought my subaru crosstrek in to get a new sub woofer, they were very knowledgeable and wasn't trying to sell me thongs I didn't need unlike some place which I won't name, but it was done fast and professionally and after a week it's perfect, definitely will go back again.
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May 2023 by James W.
Wanted to get my subs set up so I made a call and the guy over the phone was treating me like I was a deaf monkey that didn't understand English. Super rude and terrible customer service wouldn't recommend this place to anyone.
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April 2023 by David G.
4-26-2023 I called to purchase speaker brackets for a 2014 Equinox and was charged $30 for "BRACKETS" they over charged the hell outta me when I looked the model # or serial # whatever you want to call it, they were $10.99. I called to express my concern and was basically told oh well I just work here. I ripped off and cheated, on line or purchasing from a different store speaker brackets should be no more than $20.. SMH if they are over charging for speaker brackets I can only imagine what other services they are over charging for. DON'T DO I! buy ur stuff on line
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March 2023 by Michael
Worst car audio business ever. I've traveled all over and dealed with plenty of car audio companies for sema vehicles. Some people don't have the top quality money to spend on car audio. The guy Ray there is very rude. All he cares about is money. And they are by far the most over priced shop ever. There taken advantage of people day in and day out. They always want waste your time and come in. Then when your there. If your aren't instantly swiping your credit card. They'll jump around u to try and get there next victim. Just be careful and do research on your product before going there. . They'll take advantage of your bank account. They do not care about there customers at all. There all about the money. There definitely not honest people.
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February 2023 by Daniel Ruiz
Ray did an amazing job and was super helpful throughout the whole process. He not only knew what he was talking about but also gave me information that I didn’t know about with speakers. Highly recommend this place for a whole system install and for all of your audio needs! Was very impressed with the professionalism and the knowledge and honesty that came from Ray. Definitely recommending my friends to here!
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February 2023 by Ray Hayes
Took my car there for custom stereo work and was stunned by the finished product. The fit and finish of all the custom work was professionally done, this system was put in a show car and they definitely exceeded my expectations. Everything works perfectly and sounds fantastic. They built a custom subwoofer box that delivers crisp, clean, deep bass hits with every song. I will definitely be a customer again in the future.
