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February 2024 by Mujahid
Nobody is here and I’m ringing the bell standing outside. They’re suppose to be open and no one is answering.
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November 2023 by G Nethaji
I went to the store to buy the S23fe, which was advertised at a promotional price of $49.99. However, when I arrived, they insisted to buy it as part of a bundle including a case, charger, and other accessories, totaling $150. Despite declining the additional items, they refused to sell me the device separately and they are saying taxes costs $50 where phone is costing $50
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November 2023 by DAVID ESTWICK
Slow service and no chairs while I'm waiting 40 minutes
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August 2023 by Matt Pohren
Joe, the area manager, and his associate were top notch. Joe is one of the best out there and the most competent of people I have dealt with in this industry. He knows phones, the industry, how they are built, specs, etc. He was knowledgeable, helpful and had great customer service skills. Easy to talk to and work with also. I don't know my more people don't go the prepaid route? You get basically the exact same service as the big names but have no contract or commitment tied to the phone service. And their rates and prices are usually half the other guys. Thanks, Joe!
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December 2022 by Dom Vacura
I was very pleasantly surprised by the deals and offers and treatment I received! Highly surprised! Very positive and beneficial visit!
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December 2022 by Mama G
Cool customer service but don't remember the dude's name, Brian, Connor hmmm oh well
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October 2022 by Terance W
Taking awhile to get my phone ported. But they have been really great help getting me connected
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August 2022 by Laurie Moore
Connor is my go to guy if he's not there I find out where he's at and follow him. Great personality and Great help
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August 2022 by Carrie Marie
They don't ever have the phones that are on a promotion in stock
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February 2022 by Tommy Krueger
Jay was awesome... thanks for the hookuo
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April 2021 by VP Nickerson
More to offer
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March 2021 by Ebony Austin
Purchased a phone and case on 03/16/2021. Went to return the case today and was told that I couldn't return it because the customer HAS to purchase the case in order to purchase phone since it is in high demand! I wasn't informed that the case was non refundable not does it state that on the receipt. Called customer and they couldn't assist either. HORRIBLE policy and customer service. Not only was I going to purchase the phone without the case, the case was offered to me after I mentioned getting one. I will before returning the phone, phone case and porting my number to a different carrier.
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March 2021 by Ebony Austin
Purchased a phone and case on 03/16/2021. Went to return the case today and was told that I couldn't return it because the customer HAS to purchase the case in order to purchase phone since it is in high demand! I wasn't informed that the case was non refundable not does it state that on the receipt. Called customer and they couldn't assist either. HORRIBLE policy and customer service. Not only was I going to purchase the phone without the case, the case was offered to me after I mentioned getting one. I will before returning the phone, phone case and porting my number to a different carrier.
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January 2021 by Shanita Bonner
They didn't deserve the one star i gave them i need my account number and they wouldn't give it to me even after all the verification I gave them because I wanted to switch i will never go back through them for phone service this was in Omaha, Ne
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December 2020 by Brandon S
I was initially happy with this location dealing with I don't remember their names - a middle eastern gentleman and a younger white female. They always helpful when I initially signed up and came. Today KYLE was extremely rude and unwilling to help with my account. He went so far to tell me to call corporate with the issue that was clearly on them. I call corporate and they tell me it needs to be refunded at store level. Classic fingerpointing. I'd recommend you point yourself to another T Mobile store or carrier if Kyle is working.
