Michaels offers a vast selection of craft supplies, including art materials, fabric, yarn, frames, and party essentials. Customers can find everything they need to unleash their creativity, from paints and canvases to seasonal decorations and gift packaging. The Omaha branch is noted for its cleanliness and organization, making it easy to locate items. The staff is generally friendly and available to assist customers with their questions, though some have experienced challenges finding help during busy times. While many appreciate the variety of products and the quick-moving checkout lines, some reviews highlight the difficulty in getting assistance when in a hurry. Parking is convenient, shared with other stores, and the store has a pleasant atmosphere with a nice scent. One customer praised the service received when ordering via the app, noting the helpfulness of the staff even in bad weather. However, there are mentions of disappointment regarding the availability of certain items, like fabric. Overall, Michaels provides a welcoming space for craft enthusiasts and party planners alike.