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October 2023 by Lindsey Thompson
The store was clean and well stocked. Ty was super helpful; will definitely be back!
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September 2023 by Beatrice Hudson
Excellent Service by Ms. Tina Haynes. The service was knowledgeable, friendly, professional, kind, sharp, detail oriented about product and very wise. My recommendation is a promotion to higher standards. The call was taken out of the state about product that I needed, and the call was met by Ms. Tina Haynes. Excellent Service. 9/7/23. Thank You! Mid -K.
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September 2023 by Loria LeFlore
Tina was very professional in helping me find what I was looking for in you store. Because the main store didn't have what I was looking for she contacted the other store and was about to locate the hair. Thank you so much Tina for your do diligence.
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September 2023 by Wanda
I have contemplated 2 weeks in write my review outlining the extremely unprofessional, poor in quality, and insulting customer service, I received by an older black female employee working in Wig Department of the, 5951 Ames Ave. Omaha, NE Mid-Kay Beauty Supply location. This has taken longer, as I have been awaiting a call back from what the Mid-Kay website indicates is an Illinois Corporate office number, which I had left a voice message outlining the unacceptable and deplorable treatment I received while shopping there for a wig.Today, I attempted to reach out to Mid-Kay Corporate and a a live person answered. Surprisingly he informed me that there really is "No Corporate Office" for this company, as they are each an individually owned, operating franchise and that the Owner Manager would be in charge of that location.I experienced and was subjected to highly unacceptable unprofessional behavior by this employee and when I approached the front counter in reporting the details, the employee ran up to the front, rudely interrupted my conversation, saying she heard every word I said to here, and showed sone erroneous humor in it.The meek Asian Supervisor and employees seemed to be dumbfounded and speechless as to the appropriate reaction to have with this unruly abrasive short bold black women, whom they employee.I must say that this is in no way a reflection on the products sold or the other nationalities, or cultures of other employees.Unfortunately it appears that the availability of quality professional, experienced dependable black personal and perhaps adequate pay, is a plight for more than this Mid-Kay location in Omaha.I left my name and hope for amiable communication withMr. Kim soon.I will seek feedback from other resources regarding this or within the BBB for more accurate ratings to service accountability.Has anyone else experienced poor service or experience with the company?
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September 2023 by Brittany Phillips
I love Midk, they see me 2 times a week. My beautiful ladies always take care of me in the wig department.. yours truly pink wig from midk
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September 2023 by Faye Flowers
The greatest experience ever with the wig lady Tina she was very professional polite and eager to assist me with my wig purchase today a great employee will be back soon to purchase again
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September 2023 by Blue Day
Ms.Tina is amazing has sold me amazing wigs to switch up my looks...love her...she is super professional...love this store...they will hook you up
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August 2023 by D Grandberry
I purchased 4 wigs and the ladies with names staring with T they both were great came back the next day a lady name staring with a R she was great too can't say much for the cashiers
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August 2023 by Susan Baylor
They have everything you need, in fact, too many choices. Employees try to help and very nice but don’t usually know beyond basics of the products. This is an Asian-owned and run hair product supply store for predominantly Afro hair. You have to know what you want before you go.
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July 2023 by Rhonda Rooks
It was great and had just about everything I needed for hair supplies
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May 2023 by Mz.Gucci Cognac
The manager Jonathan Lee is the worst Micro manager ever. He hovers over the employees when they are trying to help the customers find things. If the employees are too nice to customers he scolds or even fires them. He often cuts there days or hours for being too polite to customers. Prices are sky high compared to Lee Beauty Supply. The African American Customers are treated poorly at this establishment. If you complain about anything you are banned and barred for lifetime and the police will be called on you by their security personnel. The wig variety is poor. I’d much rather order online. The clearance hair is over priced hair that nobody wants. The assistant manager Heidi is the managers wife and she feels very entitled to belittle customers and employees. She doesn’t know she is doing anything wrong.
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May 2023 by Latisha Lewis
This place became horrible treat people as if they gone steal. Will not return to this location wish i could give zero stars
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May 2023 by James Patterson
Mid-K was excellent they had the selection of scarves that I needed ?
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March 2023 by Paradise Maui
Their prices have went up, and they follow you around without reason. Its uncomfortable to shop here at times. U cant take the time to actually look at the many options or anything because they MAKE IT UNCOMFORTABLE BY FOLLOWING U! Order online
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March 2023 by Johnny Doe
They always have everything I need and the workers are super sweet ladies
