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November 2023 by Phillip Kirchhoff
Buyer Beware!!! Over 1300.00 in repairs needed on a van they sold to me… Would not stand behind their product… F-minus for these guys!!!
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August 2023 by brittney soliday
Very friendly staff . I went to Muth Motors I didn’t know what to expect since I had one car for 18 years. I had a great experience with Shawn he is very knowledgeable and very helpful and nice. Shawn was able to answer any questions my mom and I had and was able to . I will recommend Muths Motors thanks again.
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August 2023 by Richard Lutton
One week after taking delivery of my new used car there was an emergency light on my dash that told me my ABS brake system had a serious problem! I immediately took car back to Muth and was told they were too busy to even look at it. I left the car for 3 days and was told they couldn't find anything wrong. Less than 5 miles away the lights came back on. I went to a highly respected mechanic who told me the replacement of this system is $2000 plus. While driving on the interstate the rear bumper ripped away $1700! Muth told me that i bought an AS IS used car and that I was responsible. The worst part of the experience were the lies from Muth and his service dept.
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August 2023 by Richard L.
The worst auto dealer experience I've had. Less than a week after I picked my car from Muth my dash board lit up and told me to pull over and see dealer due to ABS brakes! When i asked them to check the codes i was told they were too busy. I had to leave the car for 3 days before they told me that they couldn't find anything wrong only old codes found. Less than 5 miles after i picked up my car the dash lights came back on. I went to a very respected mechanic and he easily read the codes as ABS system problem and that's very expensive. While waiting for repair to begin the rear bumper flew off. Muth told me that i bought an AS IS car.
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April 2023 by Paul Manfredi
They ask way over the value of their vehicles. If you call out their pricing then you'll hardly even be able to look at the car or start the engine, test drive out of the question. "If your numbers aren't close enough, why add more miles..." - Terry from muths. Seemed like there wasn't much of an effort to sell me a car or any car, or even value me as a customer. I wouldn't recommend this place, especially with numerous other more credible dealerships.Edit: Looking at this 8 years later, I am hoping they have improved. I remember vividly that I was offering right up to what the kelly blue book value of the car was, and definitely more than 50% of the price Muths Motors had listed for it. The reason "the numbers were so far apart" was because they were trying to sell an old Subaru Baja for an extreme over price of the vehicle. As for a test drive, it was clear I wasn't going to be valued as a customer in any way by your salesman, he had a pretty awful attitude. It seemed apparent that Muths Motors didn't care much for their customers if there was not an agreement on the price listed for the vehicle. So no thank you Dan, I did not reach back out to you at the time, your response to this review was you trying to paint an incorrect picture of what happened that day, and the experience I had with your employee. I would not shop there again, and I wanted others to know the experience I had. still 1 star for me.
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February 2023 by Andrea Meisenheimer
Shawn was a wonderful sales associate. I took the vehicle for about 2 hours to test drive it and get it looked over for a pre-purchase inspection and he was very patient with me! It turned out there was an issue with the windshield that was not noticed until nearly a week after purchase that the dealership had not noticed previously either, and they took care of it for me! They're very helpful, honest, and want to make sure they do things right! There are a lot of sketchy dealerships on L street, but Muth Motors is NOT one of them! Highly recommended!
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February 2023 by John Pannone
I'm so sorry. I meant to give a 5 star. Was looking at a different company. Wish I could fix it. Anyway, Muth Motors was good to me and made my buying experience really good. Sorry again for the wrong star review. You get 5 starsssssss
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November 2022 by Amber Mcelrath
Thanks for all your help yesterday to get Me approved for a car thanks for all your help Shawn. Love the car so far.
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September 2022 by Lori Pruitt-Olson
I wasn't sure what to expect, but Shawn was so nice and helpful! I got a great deal on my trade-in, and I got a great car!! I couldn't be happier!! I cant say enough about how I was treated! Shawn is the best!! Also, my dog just loves the car too!! Thanks SO much!!! You have a customer for life!! ?
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June 2022 by mykal keith
this place is amazing . we had a rough expierence up the road and walked on their lot . talked with shawn and left happy in what we wanted in a timely maner !
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May 2022 by Mo Chara Office
Best car buying experience - hands down. Shawn was professional, knowledgeable, accommodating, and very easy to work with. Purchase paperwork process was about 15 minutes! Highly recommend this dealership. Love my new (to me) Jeep!
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May 2022 by Larry Hart
Very impressed with the atmosphere and people working at Muths Motors. They really care about customers, and take time to explain things. You can buy an automobile any where but here your not just a number and I didn't regret my decision the next day as I have before.Thank you Shawn for everything!
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May 2022 by Heidi
Muths Motors is 100 percent hands down amazing and they stand behind there cars! I bought a car there about a month ago, Shawn was wonderful and didnt pressure me at all, other places were breathing down my next and trying to force me to get something I was not even interested in. They let me take my time to look as well as test driving. Buying it was quick , easy to understand and I had no issues at all. Everyone was friendly and kind. Then I had an issue with the car ( as used cars can have issues anytime) no fault of anybodys. I was worried and called up to Muths recalling I has a 6 months warrenty. Shawn told me to bring it in so they could take a look. Auto medicx got it in asap and I found out it was not covered in the warrenty I had. BUT Terry from Muths was willing to cover to get it fixed. As a one income family this had me in tears. This is wonderful service they stand behind there cars 100 percent. In this day in life you cant say that about to many people and businesses. I will never buy another car from anywhere else ever, and will tell everyone I know to come here! DidI mention the car was fixed that day and I was back on the road. As a busy Mom that meant everything to me. Thanks you to the Muths Motor team and Auto Medicx. You guys are a true gem!
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March 2022 by Mary Sivels
My experience with the staff at Muths Motors was absolutely fantastic. They were friendly, they did not pressure. I felt like I was welcome and found the perfect car
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March 2022 by Mary Sivels
what can I say about this wonderful staff. I really enjoy that they are family oriented and they are friendly the staff make you feel welcome. Buying my car was an awesome experience and I definitely recommend them. It's the best car buying experience I've had
