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March 2024 by dad “DaddyStakz” stakz
The worst customer service ever! Manager is very aggressive. I would not recommend this place. Not to mention rent has went up 50$ in the almost 4 year period from when I first started renting there. That's after my unit was broken into and atv stolen with all fishing equipment and they only cared about the the locking spot on the door.
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December 2023 by Essence Davis
Called to speak to district manager about a complaint and the site manager said she would take my information but that he’s not going to care. The storage unit next to my friend’s unit flooded and the water leaked into her storage molding her bed and furniture. She 6 months pregnant and now have to sleep on the floor and I told Ashley the site manager that and she said not to be rude but they don’t care. This place is even unprofessional and should not be in business if they don’t have customer service skills. And if I could give no stars I would!!!
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October 2023 by Allen Hardy
I have dropped my insurance off twice and uploaded it once myself and I still keep getting charged months for the insurance. The floor sweats all the time that in less than a year my new metal shelf legs are rusted.
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July 2023 by Miss Mills Baby
I'm kinda curious of why they were trying to get my storage unit rented so bad? It has foam in corners. Makes me wonder if any type water got into unit and destroyed things. This place is iffy!
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February 2023 by J P
I have had a storage at this location for several years and was ok with it. Now sleezy add on charge of $10 for insurance. Poorly worded November 2022 email implies that renter approves if not opting out by providing proof of insurance. I provided proof of coverage when signing up and was never billed for additional coverage for several years so I was bitten by this. Buyer beware they do not want to refund the charge and I am sure others were tagged for this because they were pretty rude on the phone.
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January 2023 by Jeff Howard
I absolutely love this place. From the superior service to the phone activated front gates this place is great!
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November 2022 by Gary Kudrna
Rented a uhaul from here. Friendly staff.
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November 2022 by Kurt Gallagher
I have paid for a unit for 2 years & like the last 6 months ive had problems getting my payment through the online option , at one time they apologized for the problem & in the last 2-3 months they wouldnt accept my form of payment that i had been using , they claimed my card was expired , no it was not and i continued to use it today for other purposes & so evidently they said that i owed them an ridiculous amount and i told them.time and time again that the system they had was faulty , so they continued to deny this and have put my unit into auction and i even got a different card to pay my actual past due rent , well they tried to charge more than what i owed and wouldnt allow my payment to go through & now my stuff is gone ! They are no good and will pay for their complete disrespect and treatment of a loyal customer for 2 years! A real bad way of doing business & i will have them investigated and take them to court ! real lousy company with no regard for someones property
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November 2022 by Nick Tobey
I chose the move out date for a future date and now the unit does not show up on our account. We no longer have access to our unit as of right now. Mobile app needs work.
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November 2022 by Brandon Klanderud
Very clean secure affordable storage place helpful staff I really liked it
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November 2022 by Tiffanie Haney
One of the best storages I have ever been to
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November 2021 by Patrick Zierke
great place friendly, easy to work with
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November 2021 by Mama G
This place advises they have "TEMPERATURE REGULATED" storage and THEY DON'T
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November 2021 by Kc Fiala
Very nice staff and nice units.
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November 2021 by Dom Vacura
Been a while. Need heat/ac
