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January 2023 by Willie Bland
I was trying to make a withdrawal over 4 figures. I wrote down how much I was trying to withdraw trying to be discreet on how much money I would have on me leaving the bank. I asked the manager who was helping the teller whom was in training not to broadcast my transaction. To no avail they broadcast everything no respect for my confidentiality or safety. Now I think about it I give them 1 ⭐
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December 2022 by Kim and Kevin O'Hara
Exceptional service by very friendly, helpful and caring staff! Always greeted with a smile. They treat me like a friend, not just a member. Their products and loan interest rates are the best! I highly recommend the Neighborhood Community FCU!
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April 2021 by Jeremy Stone
Personal & trustworthy. My family has been with them for decades. Great place to move your money. Always quick to deal with any problems. Always get a human being, not a computer program.
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March 2021 by Mike Dorn
Love this place ladys there are very nice
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June 2019 by Cynthia Sheldon
Very helpful. They exceed my expectations. I am able to do everything via mail and email without even having to stop in. They answer all my questions.
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January 2019 by Penni Weyant
Recently some one got ahold of my husband's debit card info and racked up over 100.00 in Uber charges and the people at this CU caught it, confirmed with us they were NOT our charges and then proceeded to recover our funds by proceeding with fraud filings. I have NEVER had a bad experience in the more than 30 years we have been members here.
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August 2018 by Syndr ella
Been banking here for more than 30 years, VERY satisfied, ALWAYS. Staff are friendly and always give personal, considerate service.
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August 2018 by Frank Ebang Toung Mve
I usually do not get to do this a lot, but I could not help but take the time today to write this review and hopefully, save someone from having to experience what I could label the WORST customer service experience I have ever experienced dealing with these people. twice within the same week the level of rudeness was just too much. DO NOT TAKE YOUR BUSINESS TO THIS BRANCH. The Disrespect is just too much.
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January 2018 by Gail Anderson
These people don't have to worry about getting my business. They showed the worst display of customer service I have ever seen. I went with a friend to pay off her car loan and we needed to get the lien release. There were four people helping the one person in front of us. We waited over 45 minutes. We didn't get an apology. When we voiced our displeasure, they didn't care. I would never allow these people to work for me. RIDICULOUS!! Oh, and it was enough for my friend to say she will move her accounts, and she has been there since 1998.
