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February 2024 by Anna T
They are always so helpful!
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February 2024 by Mark Zagurski
Brian went above and beyond the call. I stopped in as the battery in my wife’s Honda appeared to be dead. I couldn’t find my receipt, so Brian looked between two computers and located when we bought the battery. Still under warranty. Yes! Brian stated by testing the battery and immediately could tell it was not right. He proceeded to replace the battery, even stopping back into the shop to get his terminal cleaners and some spray to help remove any corrosion. He replaced the battery, and the went back to get his charger to make sure it wasn’t an issue with the alternator. All in, about 10-15 minutes and it cost me nothing. Would definitely do business with Brian and O’Reilly again (and buy the battery again with the longer warranty). Thank you!
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November 2023 by William Jennings
Store employees are there just to get parts not very knowledgeable...
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October 2023 by Carley Beekley
Visited the Elkhorn location tonight for a new bulb and I was greeted immediately by Josh, who came out to my car to identify which headlight was out and check the life of the other bulbs in my vehicle. He was very knowledgeable and friendly, made great suggestions, and even changed the bulbs in my car without me asking. It’s very appreciated when you don’t know exactly what you’re looking for or how to fix it, to have someone go above and beyond so willingly and do it for you. Thanks again Josh!
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October 2023 by Brittany Lundstrom
Had to buy def fulid they were nice. That's about all.
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September 2023 by Jason
Brought in a bulb to the store and made sure to confirm with the worker that it was indeed the right product to buy to replace my burnt out bulb. Worker confirmed it was exactly what I needed. Left the store to find out it was not the correct bulb. Went back to the store (within a span of 15 minutes) and bought the correct bulb, and the worker did not let me return the original bulb in which he told me was the correct one initially since I did not have the receipt and did not want to “dig through to find it”.Always ensure you have the right product even if it means checking with multiple store workers. Will look elsewhere for auto parts going forward.
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September 2023 by Mark Mathews
At the Elkhorn store, they're always glad to help and keep me going with the parts I need.And Brandy herself is a one of a kind Manager, she'll jump right in, or outside to help with changing wiper blades to diagnose with the computer gizmo to help me out and even changing bulbs on my van.Thank you,Mark Mathews
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August 2023 by Troy K
Great people fair prices
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August 2023 by Gary Glendenning
Helpful staff. Helped me with a lug nut today. Also helped by printing off fusebox schematic for my car. Trying to trace down why my DRLs don’t work.
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May 2023 by Bruce Lemen
Noah was very helpful to me today - purchasing and installing wiper blades. He made it an easy transaction, and that's what I was looking for. Thank you!Bruce Lemen
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April 2023 by Caeden Pierce
Went here for a fuel injector for my wife's vehicle. Fella was knowledgeable and didn't try to upsale or anything
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April 2023 by R. L.
Great customer service and excellent parts selection!
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March 2023 by Noah Scholl
The goobers running the counter knew how to check me out which is all I ask, but why is there a bunch of kids hanging out on and around the counter making customer interaction almost impossible? I could do without the employees friends staring intensely at me while I leave.
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September 2022 by michael pettinger
I've been having a lot of problems with Elkhorn o'reilly's Managers not honoring the lifetime warranties and assistant manager thinks he knows it all, call on a part and he try to give the wrong part and said he was right keep pushing that he right. In retail the customer is always right. I think corporate need to start addressing this things with this store.
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September 2022 by Sue F
I feel like there wasn't much customer service at this location
