Casey's has received mixed reviews from customers. While some have praised the pizza and highlighted a great experience with a cashier, others have pointed out significant cleanliness issues, such as a moldy ice cream machine. There are ongoing frustrations with gas pumps not providing receipts, a problem noted for years. However, the new manager, Jessi, has been recognized for her positive attitude and dedication to customer service, bringing a much-needed uplift to the store's atmosphere. Overall, Casey's shows potential but needs improvements in cleanliness and service consistency.