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April 2022 by Julia Palzer
Ann Glinski has helped us with accounts and she is top shelf to work with! Every customer wants this level of care and concern. You absolutely will thank me for referring you to Ann.
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April 2022 by Al Stephens
Ann Glinksi helped me set up my personal and business accounts with Pinnacle Bank and was extremely helpful, professional and customer-focused. I would highly recommend Ann as an excellent resource for your banking needs.
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April 2022 by Benjamin Housel
I would give 0 stars if that were possible! Rude and unprofessional staff at their 1 and only location in Grand Island unfortunately. They refuse to let you speak to a manager when you call them out on something. If you do get to speak to a manager it is one from a department that has nothing to do with what you are wanting to accomplish and they would rather refuse to let you open a new account then apologize when they are wrong. Good job Pinnacle Bank, you lost a 38 year customer and atleast 5 others are discussing following. I leave this review here only since this is corporate headquarters.
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December 2021 by Taylor Gong
Refrin has wonderful communication skills with a kind demeanor, thank you for having him!
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November 2021 by tom hansen
Luke is polite with a good professional disposition, thank you for employing him!
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May 2021 by Phil
Highly disappointed with the quality of the mobile app. It’s so archaic, like it was made in the 2000s when dialup was the norm. There isn’t even an app for commercial accounts, so I can’t make commercial mobile deposits (I have to drive to a branch, which is the only reason I visit them!). Come on, even Facebook allows mobile money transfers (and possibly international crypto-payments soon). Step up your game, Pinnacle!!! Just asking for what other financial institutions have been doing for YEARS. No wonder Bank of America, Wells Fargo, and JP Morgan are bigger & better. Currently, there’s no value proposition to using Pinnacle over any other banks.
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December 2020 by Green Chiropractic
I know and refer Ann Gilinski. She is professional, courteous, and very knowledgeable of her profession. She is always prompt and consistent. She does her best to give her customers what is in their best interests!
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June 2020 by Philip R
Highly disappointed with the quality of the mobile app. It’s so archaic, like it was made in the 2000s when dialup was the norm. There isn’t even an app for commercial accounts, so I can’t make commercial mobile deposits (I have to drive to a branch, which is the only reason I visit them!). Come on, even Facebook allows mobile money transfers (and possibly international crypto-payments soon). Step up your game, Pinnacle!!! Just asking for what other financial institutions have been doing for YEARS. No wonder Bank of America, Wells Fargo, and JP Morgan are bigger & better. Currently, there’s no value proposition to using Pinnacle over any other banks.
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June 2017 by Nick
I love Pinnacle! I've never had a problem with them. The customer service is always great and they don't waste your time or pester you with offers for other financial services like the bigger banks do. Happy I switched.
