-
April 2024 by Jah Lioness
Xavier deserves a raise. He gave the most greatest customer service that I’ve experienced from Pizza Hut in a very long time. My father is in a nursing home, not too far away from this location so I’ve been here plenty of times, but Xavier really stood out to me because he took the time to listen to a very special message and I can’t wait for him to see his businesses take off. JAH bless
-
February 2024 by Greg Eckstrom
Ordered several pizzas the night before for a work function. I confirmed order, cost, time of pick up, and location with a human being the night prior on that phone call. Arrived promptly at pick-up time the next day at correct location to find the doors locked with nobody inside. Called the phone number back and a recording said they were closed on Mondays - this was despite the hours posted on their door stating that they were open (as well as the hours located on this Google page saying they were open). The number of things that must have gone wrong for this nonsense to occur and for me to have to scramble to get 6 pizzas elsewhere in 30 minutes is astounding. Either this place is managed by a houseplant that has had human clothes draped over it and only answers "yes" or "no" questions by having an assistant shake a Magic 8 ball for it, or the person placing phone orders and the person he had to confirm the orders with by turning away from the phone several times and asking hushed questions is confused by topics as complex as business hours and the ability to sell or make food without employees being present. In either case, if you're hungry and near 144th and F, I'd encourage you to scavenge for fruits and nuts around the creek before I'd encourage you to even think about consuming a pizza this place offers. Avoid this place at all costs - if this is what they do with advanced notice, if you walked in unexpectedly and ordered a pizza they'd likely vapor lock and hand you a shoe full of old pepperonis.**EDIT - The owner replied below and I e-mailed them back to see what was up. After waiting a couple days, they explained that the "new" employee (oddly enough, they were the ones that used the quotation marks...not me) didn't realize they weren't open the next day when they took my order, confirmed it with a manager, and verified pick-up the next day. They also mentioned in their reply that the store was closed for "staffing issues," so I have no idea whether this is a normal occurrence (as the hours on the door stated they should have been open) or just a sporadic thing. Regardless, I was offered the options of receiving my original order at no charge or to have some coupons mailed out. I declined both, as I didn't want to try and coordinate what hours staff might be present with when my next work conference is that would necessitate half a dozen complementary pizzas.
-
January 2024 by Jamie Smith
They were severely understaffed for a Friday night and it took quite awhile for me to be able to pick up our pizza upon entering the store because they were so busy. I felt bad for the guy at the counter because of all the people who kept coming in after we did. We were third in line upon walking into the store, but 9 more people walked in after us while we were still standing in line.
-
December 2023 by Vince Baughman
My pizza was great! My family and myself devoured those pizzas! I do not like that there's an "estimated drop off time" but no way to see where my order is at. I'd give 5 stars because I really do love the food, but no way to track my order really sucks. It took 20-30 minutes longer than the "estimated" time. And when I called to find out where it was, I couldn't talk to a person.
-
December 2023 by Matt Martin
Do not use delivery service!!!! They shorted our order and when we called they didn't even make it right!! Very poor customer service... On a good note, the delivery driver was nice...
-
December 2023 by H H
So friendly! Had a very large order ready for pickup right when expected. Gentlemen even helped carry to my car. Thank you!
-
October 2023 by Elaine Hague Wallick
My pizza was hot and ready when the app indicated. The young lady was friendly.
-
September 2023 by Golf Jesus
There is a old female driver who is very rude and likes to talk a big game but lives in Omaha and works at a Pizza Hut. She definitely pretends to be nice just because of her greediness. Stands around all the time instead of helping around the store and doing driver duties. I swear delivery drivers these days aren’t worth a double digit hourly pay. No one in Omaha knows how to shut that flap they call a mouth and do the good work that needs to be done. The pizza and food looked like ART WORK so great job to the person/people how prepared the food. The driver was lack luster.
-
September 2023 by Jenni Ludes
Got a thin crust pizza with the cheese sticks. Tasty and crust just right. Sometimes some pizza huts get things a little too salty. This was just right.
-
August 2023 by Xavier Kimble
It has gotten better quality over time I am very happy with my order
-
August 2023 by angela Barrett
Can't get peppers and parm cheese without paying. Have to pay for a single dipping sauce when I ordered wings. Have to pay for marinara sauce for my breadsticks. Talked to a hotline to order then an automated machine to pay! Never again will we order from here. Fingers crossed the food don't suck.
-
July 2023 by Rob M.
The Super Supreme Pizza has been my favorite since1985. This Pizza Hut made one of the best ones I've ever had. Keep it up!
-
July 2023 by Lori
My husband ordered a medium, thin crust, all meat pizza in Millard. It was thrown together sloppily and when my husband tried to call and complain, they only use the excuse that they are short staffed. I’m sorry, but that is not a good explanation. They did not offer him a refund or even a coupon for his next order..
-
July 2023 by Bryon Coffin
Worse pizza I have in awhile they have went way down hill.. its sad won't order again iam done with it..half the time they ain't open. Just got a pizza it was all missed up!!! Done
-
June 2023 by Maggie Cox
Great service and super fast delivery. Food was very hot and tasted great!
