-
February 2024 by Meg B.
We needed a steam cleaner in a pinch for the carpet after and unfortunate pet accident, this what the spot to get one! They had a great deal on the cleaners, we went with the roast. It was easy to find, and check out was smooth.
-
May 2023 by Peggy F.
Do not trust this business to be honest with you. Even the GM Will Davis cannot be honest with you and return a courtesy call. After a huge debacle Mr Davis promised to call us back but 2 weeks later he has made no attempt to reach us. On the other hand Lowe's bent over backwards for our business which gave them over $4000 in sales. Stay away from Home Depot on Maple Street.
-
August 2022 by Jason H.
What a bunch of mind games when it comes to Home Depot's Halloween stuff. I came here yesterday and asked for the 12 ft witch and was told no product until it hits the floor. Other Home Depot's are selling them. Now they are out of the 1 thing I wanted. Home Depot will always be my last choice now because Of this frustration.
-
March 2022 by Diana R.
I have waited over 30 minutes for curbside pick up I even called and they said they don't have enough people I didn't wanna go inside because I have been sick if you don't have enough people to do curbside pick up they don't advertise it
-
December 2021 by Thomas S.
I bought some deck stain that came very highly recommended by the staff at the store to put on a new deck. It was terrible terrible terrible. We had to hand sand it all off and start over. You can imagine how much work this was. I put a review on the home depot site and it was rejected and not posted. It was their product and did not want to post a bad reviews of their own products. So buyer beware of the reviews. They only post the ones they like. Very disappointed with them.
-
January 2021 by Andrew S.
This was a great visit to Home Depot. I needed 8 eighteen inch long handrails ADA approved for a lab room setting. When I entered, an employee was standing at near the doors greeting people and asking if we needed assistance? My first question dealt with NE exemptions for state sales tax and he said the cashier would be able to handle this. The second question was locating the handrails which he replied 'aisle 8'. He probably saved me 10 minutes of walking through the aisles. Once I arrived with 8 handrails at the check-out, he asked if I registered my exemption card with Home Depot and the answer was no. Instead of pulling me out of line and making me stand in a customer service area, he handled everything quickly, trouble shooting questions the computer was flagging. I was able to receive the tax exemption within 45 seconds without upsetting people waiting behind me in the line. 5 stars for the employees at this Home Depot and 5 stars for Home Depot training their employees to be compassionate and helpful to new customers like myself.
-
September 2020 by Karen J.
Placed an online order for a GE dishwasher. Came in after 4 months. Installers, OCB Plumbing, did not install it properly, and also installed an obviously defective product. Of course there is no way to contact Home Depot by email, only through multiple layers of phone choices. I've always liked Home Depot, but it is on Lowe's from now on. And hopefully GE will stand by their product. A GE technician came out after I contacted them and could not believe the installation.
-
May 2020 by Kevin M.
The 127th Center Home Depot web site said it was carrying a particular hanging tomato basket. I have made a total of 7 calls. 4 times I was transferred to the garden center. Each time I was disconnected. I tried 3 times to get to the store manager. After 30 seconds the call goes back to where you were before.One of the 3 times I was disconnected. The last time the customer service rep brought some one that said he was the store manager to the phone. He took my phone number and said he would go to the garden center to check for me. He called back and said "he did not see the tomato basket I was looking for." Apparently the garden center doesn't talk to store management either! I understand that they are busy, but hanging up on customers is unacceptable.
-
April 2020 by Barb K.
I went in for a new bathroom sink stopper to the store at 144th & Maple, I didn't see what I was looking for in the isle, so I found an employee. He tells me he does not know about plumbing but he would call someone for me, He calls and talks to someone, who after just a few seconds just hangs up on him. He calls the guy back, they argue for several minutes about who he SHOULD call to come help me, he then said do I just tell her to go somewhere else? He then turned away never said a word to me and just walks away. No one ever came to help me. As I was leaving the store I see him walking through the paint dept. I guess I was left to figure it out myself! Plenty of other big box stores in town. Who want our business.
-
April 2020 by Chris E.
Great store. Their cashiers are very friendly. This is my go to store. Convenient location.
-
March 2020 by Felipe Sauceda
I’m a business owner and any time I have problems with my de-Walt drills or anything else I purchase here they give me new stuff with out any problems, that just lets me know that Is the place to buy all my tools. Oh and I never buy any kind of warranties most tools already come with up to 3 years of warranty.
-
September 2019 by Rob P.
I'm very happy to report the Home Depot stores in Omaha have consistently high levels of support and their staff. Where I live, they don't have nearly as many people available to help, and the stores here are just as busy as they are back home. Having extra people makes a huge difference when you're the customer. This is the second Home Depot I walked into, and they were not only prompt and friendly with their service, but they were able to provide the exact cut on the piece of wood that I needed. And, they were fast. I had to go a few aisles over to pick up a couple of things, and by the time I came back the wood was cut. This one's a little further from my parents house, but it's definitely worth the drive.
-
March 2019 by Jon J.
We had a great experience shopping for cabinets here. Decent selection and great staff. There is almost always a cycle of deals or discounts ongoing so make sure you time your purchase to hit the best one (the workers know what is coming next and when).
-
March 2019 by Lloyd Losinger
Helpful folks working there
-
March 2019 by Theresa D.
Paint dept is terrible. This employee Rich blatantly pushes Behr and talks people out of Ppg products. I mean I guess you can do that but hope people see through his one sided opinion. Seems like he's been brainwashed and to have one employee working paint by himself on a Saturday when you need faster employees is a management problem.
