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April 2024 by David C
Service was immediate friendly and very helpful
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March 2024 by Will Jewell
Anna, was super nice and helpful. It's never been easier to get a great fitting boot. Free cleaning is an awesome perk! The next time I need new boots I will be coming back!
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March 2024 by Elmer Gluzall
Fast and courteous service.
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January 2024 by Allen Stoltz
Very very helpful for insoles
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November 2023 by matthew krise
Never been to red wing before or owned anything red wing. I went to the store to get boots for my job and it couldn’t have gone any better. The saleswoman I worked with was smart, friendly and extremely helpful. I knew what type of boot I wanted and she made sure that I got what I was looking for. I also got some boots with the Boa Laces, absolutely love how easy it is to take my boots off.
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October 2023 by Steve Meyers
Hello redwingI am writing this review based on my experience with the store 148 maple. I bought a pair of redwings moc boot.One boot had the wrong shoe lace. I asked to get them both to match. He grabbed some random laces from the back room. And said these are the correct ones. They were not. So the next day I called asked if I could get the correct laces. Said sure come on in. So I drove out there. Again I asked are these the original length laces again they said yes. Well they are not.When the clerk at the store lies over and over. It is very difficult to return for service again Sorry your customer service is terrible and needs attention
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October 2023 by King P
Went to get my boots tuff toed there and they said the tube was a bad batch (knowing tuff toe I 1000% know the deal) they replaced my boots and tuff toed them for me to pick up after work that day 10/10 will always use and come back to red wing.
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August 2023 by skull ribcage
John Chovanec was the best. He sized me up for my wide feet and knew from personal experience what my high arches need for comfort. I could've never gotten that just trying on boots in a barn someplace. I left feeling really good about my purchase and the support & services that came with it. Can't recommend it enough. Thanks John!
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August 2023 by Lucas Green
I have been a loyal Red Wing customer for nearly a decade now. When I found out my favorite boots were discontinued, I had my local RW store conduct a shoe search for my model/size across all RW locations, which led me to call the Omaha, NE location on Maple Rd which is states away from where I live. Let me just say that Anna(the manager and her team) provided the absolute best customer service I have ever received. And the boots I ordered over the phone were on my doorstep in two days. Also while I was on the phone with Anna, she went the extra mile in order to make me aware of similar boots to the discontinued model I purchased that are built on the same last. This is customer service at its finest. Thank you VERY much! - A very happy Red Wing customer for life
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August 2023 by Chris Williamson
I went here today to get some new work shoes and the young lady that helped me (Katilyn) was very nice and helpful. She helped me find the perfect shoe and foot support that I needed. I would go back to this store for the level of customer service alone.
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August 2023 by Clint Milbourn
I went to the Bellevue Nebraska store I was helped by Jacob the GM even though I'm a returning customer he went thru sizing my foot and pressure points ect. And since he didn't have the exact boot in my size he called the other store to ensure that they did have it and so they pulled out 2 pair for me I drove out to get them. Jacob did offer to have them in store for me on Monday but I wanted them for Monday. I would definitely send people to see him
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August 2023 by George Schmidt
Amazing. Nice lady working. Very helpful. Maple street didn’t have my shoe instock. She found it at the dodge store and had them hold it for me.
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June 2023 by Sandy Biles
My experience at the West Maple Street location in Omaha NE was incredible. The manager of this store was absolutely amazing. Yes, the Redwing feet scan tech is pretty cool but nothing can replace a genuine person that truly cares about their customers. This is my first pair of Redwing work boots and I will never buy another brand of boots anywhere else.My choice of boots came down to two models and I chose the Irish Setter with Redwings BOA lace system. Both boot models are awesome and I choose the Irish Setter really only because of my Irish heritage.Thank you so much Anna!
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June 2023 by Paul Fleener
I've worn lots of safety toe work boots in my years. I've never had the customer support, custom fitting experience, or the comfort, that I've gotten from Redwing Ecolite's. I'm a customer for life. I'm not easily impressed, but I am beyond surprised at the quality in the product and in the personnel. Thank you Redwing.
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June 2023 by Ken Hulem
Went to the Bellevue, Nebraska store to get a new pair of work boots and also to get my old pair refreshed. I was told that the style of boot that I wanted was no longer being made which was disappointing because it was extremely comfortable. They had me do the 3D foot/step analysis, which was pretty cool, and I found another pair of boots that I liked. Unfortunately they didn’t have my size. Called the store on 147th and Maple and was told they had my size there. Drove out there ( 30 minute drive ) and found out that they had typed in the wrong number and had a different boot waiting for me. After we found the correct boot I tried it on and there was a manufacturer defect ( part of the composite toe was bent into the boot rubbing on my big toe. So I tried on a different style of boot that was acceptable, and of course they didn’t have my size, but they did have my size , you guessed it, back at the Bellevue store ( another 30 minute drive). So back at the Bellevue store once again they ( Maple store) typed in the wrong style number and the Bellevue store didn’t have the boot I wanted in my size. Ended up having to order said boot and had to get my old boots back after a very quick boot refresh. So, what should have been a 30 minute trip turned into a 2 hour odyssey for a pair of boots that could have been ordered from the beginning. If Red Wing didn’t have such an awesome product, I would have gone somewhere else.
