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March 2020 by Joel H.
Helpful and friendly prices are a little high but it's a business so can't knock them for That. Guy was very friendly, was going to buy a tripod but lost box so they gave me 10% off. If you need camera equipment professional grade go here if you have hobby stuff go to amazon. But best service I've seen in a while.
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February 2020 by Wil G.
Urgently needed a camera battery for an event that could not be located at any of the major stores so I stopped by Rockbrook to pick it up. On my 1st trip the staff explained they had an off brand available but the price was available for less then 1/2 the price on amazon. When I mentioned the price there was no response so I walked out. If I had the time I would have purchased on Amazon no questions but this was not an option so I went back and was greeted by a different staff member who understood the price bike was excessive and adjusted it for me. I could still have purchased for less online but it was a great price given I needed it immediately. The gentlemen seemed very Knowledgeable, he gave me all the details on the brand and explained there was even a one-year warranty. The second visit was Great!
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January 2020 by Justin Barnes
Always helpful and knowledgeable staff, with good pricing and a good selection of products.
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January 2020 by Marjorie Sturgeon
Thanks for being a local photography hub and resource for our community! Thanks to Alan for taking a moment out of a busy pre-holiday day to check an old camera that I brought in for film possibly still inside! It was empty but I’m So grateful that I can visit a store, talk to experts and take advantage of resources like a darkroom! Thank you! This is why shopping local is so important!
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January 2020 by Allison Wetig
Helpful workers, wide selection of unique cameras & great quality prints.
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January 2020 by Rebecca Gasper
We had the people at Rockbrook troubleshoot some problems with our 10-year-old camera and lenses. They helped click a lens component back into place and didn't charge. We'll be coming back for service and accessories!
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December 2019 by Tracy H.
I have a love hate relationship with this establishment, really hate going in because I am one of those shoppers that just want to be left alone ,and this place makes me uncomfortable to the point I don't like going in . Sometimes a person just wants to go in and look around and I feel you can't necessarily do that here . Cameras are in a case so if you want to look one your going to have to stand there and wait for them to take it out and they stare at you while your messing with the cameras . When you tell them what your looking for they will never pull out the cheapest one . Don't know if they are on some kind of commission or not but it seems that way sometimes . The store is clean and is well organized for being as small as it is . I am not sure of the consistency between the 2 different locations as each has different cameras in stock and I feel at different prices . Website shows different prices too so it does get confusing .
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December 2019 by John S.
Top of the line gear in a local store, exactly same price as available over the internet. Knowledgeable staff and extensive selection. Who can ask for more?
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November 2019 by Matt Murphy
Took an old, damaged photo there to be restored. They were less than half the price of a competitor and did a great job.
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September 2019 by TyDyGy
Awesomeness, pure awesomeness! Friendly and helpful staff, took time to actually talk to me and work with me on my photography wants and needs!
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September 2019 by Nicholas W.
I attempted to purchase a camera from Rockbrook and did not have a great experience. Placed the order and got confirmation that the camera would ship second day, all components were in stock and the package would get to me by the end of the week. No shipping confirmation arrived. Sent an email to the support line on the confirmation and never got a response. When I was able to call, I was told the order was cancelled. No notice, no email. Not helpful. Will still purchase the camera, just not from this vendor.
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August 2019 by Sara T.
I purchased my first grown up camera from Rockbrook many years ago. It was time to upgrade to a slightly more grown up camera. I did my research on the internet. Shopped online. And then I went to Rockbrook. I was nervous that I had not done enough research. So I started with the owner. He was nice enough but he was helping a few other people so when Jeff, his associate, was available, he took over. Jeff started from the top. What do I shoot? In what conditions? How often? How much at once? How many lenses do I have at home? His suggestion was the exact same as what I found on the internet. Ok we were off to a great start. He gave me a quote and it was the exact same as what I could buy on the internet. (There May be some more robust packages on Amazon but for such a $$ and delicate purchase, it makes me nervous. PLUS I don't want the junk in those "packages".) I really like working with this company. I'm looking forward to going to their classes again and sharpening my skills. I'm happy to see a small business thriving in Omaha in the midst of the internet age.
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August 2019 by Maryann Beckner
Knowledgable people. Decent prices. Excellent selection.
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July 2019 by Gina Ray
Great service, fast turnaround, learned they offer so much more!! Great quality photo processing options. My new go to photo one stop shop!
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July 2019 by Dustin Pearson
Excellent resource for local photographers. Tons of cameras to choose from and always see to have things one needs in a pinch.
