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April 2025 by Shannen Newquist
Kristina you are so kind and sweet I’m 31 years old, but I still love people who mother me by calling me, sweetheart, and honey you made me feel so welcomed And so comfortable. You made sure I needed to go to the hospital just by hearing the cough over the phone. But instead, you had Laurie come and check me out and give me more tanks and I can’t thank you enough for that. You’ve saved me about $7000 lol. I just can’t get over a how Kind and compassionate you are. Under the circumstances it completely sucks but I’m so glad I got to meet you two! You guys are absolutely amazing thank you again for making sure I understood what I was doing and How often I need My Oxygen! Thank you thank you thank you you rock!
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March 2025 by Chyaria Sheehan
We were very pleased with Laurie from Rotech, she was very thorough with explaining how to use the portable oxygen tanks as well as the large oxygen machine for our home. She was very professional and answered our questions. We had a very positive experience.
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November 2024 by Roxanne Westphalen
My 85 year old friend has a concentrator and tanks from Rotek. They have not checked on her or the equipment since they dropped it off. She hasn't used the concentrator for months. I asked them to pick it up a couple of months ago. It's still here and we haven't heard from them since.
Really poor company! Go to Lincare. They check on patients every couple of weeks!
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November 2024 by Kellie Schaefer
Well I will start by saying the woman working here are RUDE, DISRESPECTFUL and have AWEFUL communication skills. Every time I try to order supplies these people say I’m not wearing my cpap but they couldn’t be more wrong and arguing about ordering me supplies. I find it wild that it is this complex to get supplies that I need. DO NOT order anything from this place.
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November 2024 by Shared Kleffner
Laurie did a great job! Efficient and very helpful!
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October 2024 by Jaime
Laurie explain things easily was very professional and polite. She made my transition easy.
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September 2024 by Rob
Laurie was a godsend, much thanks to her for troubleshooting my device and replacing the power supply. It avoided me major trouble. She was courteous and professional! Thank you!
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September 2024 by Jean Scali
Not terribly happy with this company. Refuse to get me a portable machine; only deliver oxygen to Lincoln on Wednesdays; and not all around real pleasant to speak with. Will be looking to move suppliers soon.
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September 2024 by Eunice Oehm
Cristina was so helpful and sweet.made my visit comforting
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July 2024 by Gwendolyn Tomlinson
I've been trying to get set up for about 18 months. They still haven't called me back (called several times and spoke with Christine and she says she's going to get back to me) I’m Waiting!!!!
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June 2024 by Autumn Henderson
Laurie from Rotech was amazing! She came in and helped my client fix her home oxygen tank. Super friendly and answered all the questions I had
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June 2024 by Lisa Stacy
Laurie was so nice and helpful I really appreciate her time and getting my oxygen all cleaned out... Always a good thing when one of your staff comes...
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June 2024 by Angela Vermillion
Had to have some home oxygen while fighting pneumonia. Laurie from Rotech home health was super helpful and very knowledgeable to my needs. New company I think yet they were at my house before I came home from hospital. Thanks Laurie
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June 2024 by Debby White
My machine went through a flooded basement. I needed a replacement ASAP. Christina on the phone and Laurie in the home took great care of me. Thanks so much. OBTW I called after lunch and had before 7. That's exceptional customer service.
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June 2024 by M M
Moved to new state. Existing customer of Rotech in the South. The branch here in Omaha has been fantastic. Service has been prompt, courteous and professional. A shout out to Laurie in delivery and the office management for jobs well done.
