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November 2023 by Dana Fiscus
The guys at the 90th location (between maple and fort) are EXTREMELY friendly! A gentleman helped me get my storage rack off my hitch and put it back on after I went through the wash. I also saw yesterday a worker helping a lady fix her license plate. They go above and beyond!
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November 2023 by Dawn Stanley
WOW! I love this car wash! I go so often. There is a guy there named Brandon that is so kind and knowledgeable about cars. He keeps people coming back! THIs is an excellent place and I will continue being a customer.
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November 2023 by Alicia Bunach (Alicialou 1012)
Quinn was amazing! He helped me with cleaning my car after the wash! And helped my car look so much cleaner…. It really helped more than they could know. Thank you for being such a kind and gracious person! ?
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November 2023 by Denise Evans
I'm withholding 3 stars because I think they have deceptive business practices. I took advantage of a special in Sept. - first wash was a penny, then I would pay half the monthly rate for 3 months. In Jan., it would go to the normal monthly rate of $32 and some change. Well, they charged my credit card in Oct. and Nov. for the full amount. (I didn't discover it until Nov...) Can you call anyone locally? NO! There is a number in Florida, but can you talk to anyone there? NO! It is not possible to reach a human being on the phone for their company. In my book, that's fishy. If you want to cancel, you have to do it through the website, and they do not refund a partial month, and they don't seem to care enough to call me and perhaps prevent this review by making things right. Beware...
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October 2023 by JVENTERPRISES ATG VFP.VSOPMEGA.SBMDG.
I was vacuuming my car after going through the carwash when a young man approached me to inquire if there was anything I needed assistance with or had any questions.Mar’ Quinn was extremely professional & very helpful with all of my questions. As we were talking, he mentioned that I was able to purchase fuel from the gas station on Center St. at a significant discount; which I was unaware of and I wanted to actually discontinue my monthly subscription, but I think I can use it for a while longer… with a fuel discount, it’s a huge deal for me and I would like to thank Mar’Quinn for being the quintessential employee that I rarely engage with nowadays. Definitely a stand up gentleman, a perfect example for the people that are in the service industry.??
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October 2023 by Maria Haro
This was my first time visiting this location and i will definitely be back. Kionte, Helped me get my tires looking good and car smelling good. Thank you so much give that man a raise
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September 2023 by Tamara H
I signed up for the penny membership in Aug 2023. Agreed to the membership I was told it would cost $20.99, was charged almost $27. On Sept 3rd, 2023 got a car wash and terminated the membership and still was charged. On the site, it says owner and said it takes 3 to 5 business days for a refund which never happened. I won't do that again. I just want my money back. It takes 2 to 3 washes to wash my car and my hood protector always comes undone after the wash.I had bugs splattered on my windshield and that never came off after the wash. I sprayed the spray that suppose to make your car smell good. I am better off buying a generic car fragrance for a smell rather than no smell. Being that I signed up later in the month of Aug. Luckily I had money in my account when I got charged on Sept 3rd, 2023. The money that was taken was gas money. I couldn't go to work because I had no gas. The guy who told me about the membership didn't even know when the transaction would hit my account. He was just more eager for me to sign up. I made a complaint 2 weeks ago and still no results.
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September 2023 by Megan DeNardo
Quinn had exceptional customer service. He came up and walked me through how to use the cleaning station for the best benefit to shine. Did an amazing job on detailing the rims. I hope to see him next time we come through!!
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September 2023 by Monica K. Kessler
Quinn was very professional and courteous. He initiated helping me with my mats and how to do that and to explain the different cleaners which I have not been at this car wash prior to today. Outstanding job!
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September 2023 by Sarah J.
Friendly staff. Kionte helped make the tires look great! As I was pregnant at the time, it was very nice to not have to get that low. Thanks!
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September 2023 by Tracy Modra
Kionte assisted me today and he had top notch customer service! I appreciate his friendly attitude and willingness to go above and beyond to help me clean my car mats! This is now my favorite Russel Speeder location and I will definitely be back! Thank you!
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September 2023 by Lili Powers
Kionte was one of the nicest people I’ve ever met. I went to go clean my mats and he welcomed me with a smile and gave me a run through of how to use the mat station. He then offered to do it for me instead. He even offered to bring the mats back to my car. When he brought them back he offered to shine my tires. This is a man I will be asking for every time I come.
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September 2023 by Kendall Prine
Came to get my car wash, awesome wash car looks great! Quinn was especially helpful and so nice to help me clean the exterior parts of my car. He was so nice! I will be back, thank you!
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September 2023 by Jackie Spence
Went to get my car washed today and decided to clean up the interior. Was planning on just vacuuming and throwing away some trash. Quinn was changing out a trash can next to my car, saw me cleaning the interior and asked if he could help dry off the exterior and clean the tires since he had some down time. Very kind, helpful and respectful. Thank you, Quinn!
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September 2023 by Ellen and Tyler Vander Meer
Kionte is the BEST person to see when I come to Russell’s every weekend!! His smile, charisma, and willingness to simply help is just a joy. He is always working his tail off, always checking to see if anyone would like a complimentary tire shine (see photos!)Kionte, thank you for making the overall EXPERIENCE at Russell’s 10x better. We appreciate you!!!!!!!