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December 2023 by James Jensen
I went in here today (16 Dec 2023) and only dealt with the female at the front checkout. She was very friendly and extremely helpful. I had already gone to 2 Hot Topics for a specific brand of hair color and both were out. Luckily the second recommended Sally Beauty. They did have exactly the brand I wanted (Arctic Fox) and had an excellent selection of color. I was so happy with her service that I joined the rewards program and will shop there again.
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October 2023 by Ty Wagner
Great customer service!
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June 2023 by Dky ChL
Sally beauty 721 s 72 st #102 wednesday 12:30The cashier was rude. Hard to do business with a place.
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June 2023 by Isela Puga
I will give them 0 stars if I can, I went to go get a clipper for my husband’s Father’s Day gift I asked the manager Christina a question and she answered very rudely and walked away with out helping me any further. Looks like she hates her job and is just there for a paycheck. Worst customer service ever!
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June 2023 by Jocelyn Flores
Employee asked her manager CHRISRINA if they did price match and she gave her and us the worst attitude saying WHATS THAT …WHAT WALMART DOES? NO WE DONT DO THAT
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June 2023 by Stacy Gill
This store is horrible. The girls were in the back talking about somebody very loudly. Cannot get help with what I needed. I'm so surprised that the sally's is still open for business. Customer service was horrible they need to fire everyone in there and hire new staff. I will not be going back to the Sally's.. If I have to I will drive all the way to West Omaha.
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May 2023 by yese Hlch
Sally beauty 721 s 72 st #102 wednesday 12:30The cashier was rude. Hard to do business with a place.
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December 2022 by Trey O'Brien
I suggest not buying anything you can’t return. Got sold broken clippers and I’m sure on purpose. The lady gave me a weird look the minute she handed me the box and that should’ve been enough to not take them but I didn’t want to overthink. Got home and they didn’t work. Lol
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September 2022 by Hillary P.
Sally Beauty Supply offers some hair care products that are not always available in general beauty supply stores. The staff was exceptionally helpful and were able to answer some fairly technical questions. The store is easy to access and store is well stocked with reasonably priced product. Check out this location for special beauty product needs that include hair, nail, lash, etc. Fun place to roam!
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August 2022 by SUSAN STOOPS
I have never been so disrespected in my 72 years of living. I tried to get a refund on some hair color that turned my scalp orange. The manager was horrible and would not give me a refund, she kept saying over and over you should have done a test strand. I told her I did but she just kept saying the same thing . I couldn’t get a word in and I said can I say something “ she would not stop talking. I said on a loud voice I would never shop in this store ever again and I left. I called the corporate office and reported her,
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August 2022 by Mary Kenny
Julianna brought my order out to my car even though they stopped doing curbside. I have a broken leg. I really appreciated her great customer service
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May 2022 by Nyapuot Jueny
Do not go here if you are a poc, the women inside followed us around the store and treated us as if we were thieves. They also had a customer who was watching us the entire time while we picked out a wax kit. The only person we liked was the cashier who was friendly but she was apart of the 6 people making us uncomfortable. If you are Black or Asian, prepare to be profiled. Sickening.
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May 2022 by Proper way to live by giving
Worse Manager . The Manager at this store told me that she does NOT know about the products; that they were employees. And the Manager scream at me in front of another customers just because I was asking that the tint they told me did not cover any of my greys so I ask for her suggestion and she start scream and telling me that she was a mere employee but she was the manager at that store. Not very happy with recommendation or treatment.
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March 2022 by Tristi Thomps
Even as a license cosmetologist I always enjoy stopping in here for the little nacks and emergency items I may need as well as helping people I pass by in here find the best quality at home services they decide to do themselves help with choicing and saving ones hair
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March 2022 by stephanie dasher
I visited this store yesterday 3/9/22 between 12:00-2:30 pm and no one offered to help me, one girl was literally sitting on the floor scraping duct tape off the floor she never got up off the floor or offered to help me. Is that really something that you do when customers are coming in??? No one working the register, boxes in the aisle at the back of the store. Both girls very unprofessional and from the other reviews this store seems to have a bad reputation for that. Not shopping at this location ever again.
