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August 2023 by Dave R.
Our neighbour used Pegasus Van Lines for their move. Although they have a wide driveway, the truck backed up over our lawn carelessly causing significant damage. I talked to one of their guys who apologized, took responsibility and gave me the company contact information. I made the mistake of thinking that Pegasus would take responsibility for the damage. I was told that the damage was not covered by insurance which only covered household goods that were moved. I responded indicating that even if insurance doesn't cover it, this does not relinquish their responsibility for the damage to which I received no response. Pegasus Van Lines believes that they can damage property and take no responsibility. Not a business that I would want to move my belongings.
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June 2023 by Danielle C.
They cancelled my move 2.5 hours prior to pick up because the driver texted at 12pmThey finished their last pick up for the day so they wanted to come earlier. Because of scheduled obligations on my part, they cancelled because they did not want to come at 4pm.
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January 2022 by Tamara S.
They were absolutely wonderful. I'm a single disabled woman and they were so thoughtful and helpful! Will use them again when I move again!,!
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November 2020 by Kyle D.
We used them again to help us out in an emergency situation where the company we had originally booked did a no call no show. These guys are friendly and fast, I regret not scheduling them in the first place!
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July 2019 by Aurora D.
We had a great experience with Roland and his crew. His rates were reasonable, especially for the excellent service he provided. The guys were hard working and took direction well. They were also VERY careful with our things. When moving, you always expect some things to be scratched or small things broken, just by the nature of moving - but that really was not the case after Roland moved our things. Plus, they said they would be there at 10 A.M. and they were there at 9:58 A.M.! We had two spaces that we needed their help with: Unloading into our storage unit and into our apartment... on the third floor. There were no complaints from his guys and for both locations they were EFFICIENT even on a hot and humid day. I should also mention there was a moment where Roland needed to take a call and asked for permission. Totally not necessary but so respectful and we noticed! Roland also was great in guiding his guys on how to move or lift things properly if there was any question. He did not leave them to their own devices if there was a heavy or unwieldy item. We will have to move again in a few months and we will absolutely be starting with Roland, if his team is available. Honestly, I'd be willing to rearrange our move schedule just to know that Roland could be able to move us.
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May 2019 by Kei I.
Amazing service and people!! I have asked them twice and both time I had great experiences. They are hard worker and flexible. I highly recommend this company!!
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November 2018 by Ana D.
Not professional and unusually slow, which ads to the moving time that they get paid for. I've moved about a dozen times and this is the first time that movers didn't even take the drawers out when moving dressers which led to them falling out while they more moving them. They also brought more people than I was told, which led to inflated rates. They would professional when they answer the phone, but really it's just one of the movers on his cell phone. When packing, they throw stuff in boxes and don't actually pack anything the way that professional movers do. When unloading my things, some of the boxes were ripped like they had heavier boxes thrown on top of them.
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September 2018 by Nico R.
I hired Pegasus after receiving an exorbitant bid from a competitor I had used before. This young company is fiercely competitive in providing courteous and professional service at a reasonable cost. I highly recommend Pegasus for all modest local household moves.
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September 2018 by Vandhana M.
Roland and Jean were prompt, professional and extremely proficient. I had a three seater sofa, pretty huge, that would not fit through my apartment corridor doorway, Roland and Jean made sure they did everything they could to have it go through seamlessly without any damage and even made sure they set it right in my living room. They are not only adept movers but also have the utmost respect for their customers' belongings. I was glad my first moving experience involved them. I would recommend Pegasus to anyone who is looking to move, in a heartbeat.
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August 2018 by David F.
The guys were great! Would highly recommend them to anyone. They arrived right on time, worked quickly, and kept my furniture nice and safe. They were patient when I lost my keys and I was surprised at how much they packed into the little Uhaul and how quickly they got it unloaded!
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May 2018 by Kai W.
Roland and Dan are AMAZING!! If you need ANY help with a move, PLEASE PLEASE PLEASE CALL THEM IMMEDIATELY!!!!! I've always been resistant when hiring movers, especially because I have heard crazy horror stories of what can go wrong. That being said, Roland made sure that we were taken cared of. Even before D-day, Roland was always available to answer questions, organized our truck, arrived promptly and was SOOO respectful of our things (Dan too don't worry haha). Aside from their professionalism, Roland and Dan were great human beings who made the whole experience 10xs better. I don't even want to think about how horrible things would have been if a) we tried to do this ourselves or b) hired anyone else for the job. Pegasus will always be my number one recommendation for movers here in Omaha. I just can't speak highly enough of these guys.
