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November 2023 by Simon L.
The staff at The Sound Environment are remarkable: we in Omaha have the privilege of having world-class hifi components, demo opportunities, and matching expertise at the range of prices you might anticipate for that lofty achievement, yet they are delightfully approachable, friendly, and welcoming. You'll find your own excitement reflected in the guidance you'll receive, and none more than Todd, a magician at fine-tuning these systems. I heartily recommend visiting and learning; you'll love the selection and will never be the same.
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December 2022 by Jeff Parker
Great place! I walked in knowing very little and Zach spent 3 hours with me working within my budget to come up with a couple different options for a great-sounding system.
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December 2022 by Sean Slattery
This was my first time at this store and I am astounded at how knowledgeable the folks here are. Tim was probably one of the best salespeople I’ve ever dealt with in any industry; and you could tell that him and the rest of the team are psyched about what they do for a living. The equipment is absolutely top notch. Jim is a very talented installer as well; he did my parent’s home theater system in the early 2000’s and knocked it out of the park. These guys are still killing it!I don’t have enough great things to say.
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October 2022 by Justin Roberts
This place is so amazing. The staff is so fantastic and knowledgeable.
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June 2022 by Postal Grunt
Some of the more interesting home theater and stereo gear you'll find in the Midwest. Excellent demonstration rooms. Make an appointment for the audition.
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March 2022 by Jake Allen
Very friendly and knowledgeable staff. The guys could not have happier to demo few systems for my 2 year old daughter and I, even after I mentioned that we were just taking a look around and not in the market for a new stereo. Showroom is well layed out, clean and (most importantly) has a range of products from mid-tier to absolutely bonkers. I will be back once the budget (wife) allows!
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January 2022 by martin W
Prepare to take a deep dive into sound production from digital encoding, file types, to D to A conversion, pre-amplification, amplification, speaker and speaker placement. The rabbit hole ends around $1M, but there is something at every price point and the prices are fairly good and the Trade up program is better. Gale is a gently knowledgeable. Todd is far more direct and opinionated. They have been particularly helpful to me, to the point of letting me do some in home demo’s. For this, I am grateful as I learned where the shortcomings were in my system.
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December 2021 by William Carle
I recently stopped into the Sound Environment one evening where I met Gale. Despite closing within thirty minutes, Gale thoughtfully answered all of my questions related to turntables in a kind and knowledgeable way. Based on this positive experience I returned a couple of weeks later and met Todd. Todd provided fantastic, no pressure coaching on the areas that I wanted to upgrade my system (new subwoofer and turntable), and allowed me to audition better RCA cables. I ended up purchasing a new subwoofer, turntable, and phono preamp on a subsequent visit. While there have been delays in shipping on the subwoofer, Todd did a magnificent job installing and setting up my turntable and phono preamp at home...of note, Gale had optimized the turntable at the shop before Todd brought it over. During the installation, Todd also optimized my television picture/sound settings as well as my amp settings. While I have purchased equipment on line, you can not beat the outstanding hand-on service provided by this company. I am looking forward to receiving my new subwoofer and am planning on purchasing a high-res streaming component in the future based on their amazing upgrade program. I highly recommend this company and staff, especially Todd and Gale for their personalized service and professionalism.
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November 2021 by David Gifford
I'm not a customer, unfortunately (I live almost 800 miles away), but I had to stop in for a visit while I was in Omaha for the first time. I'm so glad I did!What a great place! I let them know I was merely visiting from out of town and they were still very generous with their time (they even offered to play for me what is, to date, the best HiFi system I've heard - Rockport speakers & Gryphon electronics). Great selection and a great staff with a very good ear for system matching and set-up. If you love music, and, I suspect, home theater, these guys can easily set you up for maximum enjoyment at any price point from budget conscious to ultra high end.
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October 2021 by martin worrall
Prepare to take a deep dive into sound production from digital encoding, file types, to D to A conversion, pre-amplification, amplification, speaker and speaker placement. The rabbit hole ends around $1M, but there is something at every price point and the prices are fairly good and the Trade up program is better. Gale is a gently knowledgeable. Todd is far more direct and opinionated. They have been particularly helpful to me, to the point of letting me do some in home demo’s. For this, I am grateful as I learned where the shortcomings were in my system.
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October 2021 by Shawn Harrington
Not for the Post-Snobbery Audiophile… but I digress.
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February 2021 by R Thackery
Great service!
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November 2020 by 1970borntorun
To be clear and fair to the Owner ( Gale ) of this Audio Salon, my comments here are strictly directed at Todd's manner and behavior during a recent phone conversation. As a man who originally lived in the San Francisco Bay Area before moving to Omaha in 2004, I thought High-End Audio Snobbery would be left behind with the Elitists at the Audible Difference in Palo Alto, but apparently not. But I digress… I called recently just to ask a simple question about what they had available for used, high-end Preamps. So after letting me know they didn't have a anything in price range, Todd completely hi-jacks the conversation and ( I realize he is in Sales, but this isn't a Used Car dealership... ) starts foaming at the mouth about Integrated Amps and Wilson Speakers that were clearly outside of my price point, doesn't hear/ignores me tell him I do NOT need/want a Streaming Integrated and continues to rattle on breathlessly about several products I CLEARLY have no interest in. But that isn't even the worst of it. I attempted to have a friendly conversation with Todd to "put the car back on the road" and told him that I'd call back some other time and check if they had any used High-End Gear from say the early 90s ( Threshold, Mark Levinson, Conrad Johnson, etc ) that was in my price range, and Todd said in a very snarky, snobby way, "Well, you COULD do that, ( as if to imply that the brands I mentioned from the 80s or 90s couldn't POSSIBLY be good because it's older !? ) but it's better to have new gear with a Warranty!" And that’s aside from the obvious fact that Todd isn’t even old enough to have listened objectively for any meaningful length of time to high-end gear from the 80s and 90s in the first place! Needless to say, as long as am living in Omaha I will deal ONLY with Custom Electronics on Pacific Street for my audio needs, or go Online. Much like Peter Frampton, "Audio Snobbery Comes Alive" at The Sound Environment .
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June 2020 by Conrad R Good
Audiophiles wet dream... helpful staff.
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June 2020 by Patrick Davey
If your looking for a 2 channel stereo system or surround sound system you need to come here first. No big box store can do what they can do for you here! You won't be disappointed you did.I wish I would have came here years ago.They are the best!!?
