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March 2024 by Wade Besack
Good customer service. I had a leaking stem issue the next day after new tires were mounted. They took care of it right away, squeezing me into their schedule to the top of the list. Price was great. Third time I used them and will continue to do so.
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February 2024 by Relena weiss
customer service very good we always take r car what ever need to be done day do good job.
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February 2024 by The Dude
Over 2 hours to patch a tire and didn't fix it.Back again the next day still waiting in lobby. No communication
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February 2024 by Duane Jackson
There was NOOOO communication initiated by the location. I had to call 4 times to find out my vehicle wasn't being worked on, although I was being told "your vehicle is still being diagnosed" during the phone calls. It wasn't until I said I wasn't hanging up until I was updated. Upon picking g up my vehicle I asked about the safety inspection, they advised all the lights were good, when in fact the was a reverse light on the car. The work performed was shotty at best. When I asked about the light being out I was told "I'm trying to replace the mirror so the lights can be checked properly" I asked " why wasn't another person asked to assist in checking the lights" and the response I received was " I didn't think of that" .....a day later I had to go check the car, because it wouldn't start and found my negative cable clamp is stripped out and not making a proper connection....like WTH is the problem....just be honest
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February 2024 by Ti'Esha Jones
This has been my go-to for tire repairs and purchases for the past 5 years. I’m always treated well regardless of who’s behind the counter and so far the prices for services have been very affordable. For tire purchases I try to buy around Black Friday or when they have promotions online.
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January 2024 by Michele Malone
Dustin!! Thank you so much for stopping what you were doing in that moment, and aired up my tires. Then proceeded to tell me to have a blessed day. Thank you for going above and beyond. You were clearly busy and took care of me.. Dustin I hope you have a great day! Thank you for your kindness ...
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January 2024 by Jacob
They were awesome!! Staff stuck around late to get my truck done and done right! Since past review. Had an emergency need to air up a tire, in this -8 below temperature. Not a single outside pump would work. Employees went above and beyond to help out!
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January 2024 by Julie Starman
These guys always get me in right away for whatever I've needed, whether it be an oil change, new tires, brakes.. they do the job expertly and quickly. They always let me know if there's anything else that might need taken care of and if it's something that can wait a bit or needs immediate attention.
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December 2023 by Myles Tickle
I had a blowout on my way into Omaha and ended up needing all tires replaced ASAP. Tires Plus worked to get me taken care of the same day so I would have my car back same day. I love that kind of customer service!!!
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October 2023 by Dayne Brink
Had my truck in there 4 times for one alignment that they couldn't get right. Workers and managers have zero communication with each other and their customers. They are very unorganized and unprofessional. Seems like nobody wants to do their job right anymore.
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October 2023 by Benjamin Spahn
This place is a joke once again. Over $1000 for a set of tires when Jensen tires has better tires, whole set for $640. Came in with a flat and they tried to rob us blind. Check around anywhere but here. And they put the spare on the front. That's not right and they should know that. They want to charge to put a spare on but dont know how spares work safe and properly. What a joke...
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October 2023 by AbiYah Bat Yehudah
Paige took my appointment for Thursday. I informed her that I planned to drive out of town on Friday, and I needed it repaired on Thursday. She assured me that the work could be done while I waited. When I arrived early today, the mechanic found my appointment and then informed me that he couldn't get to his alignment machine. He stated that I would have to return Monday or I should go to a Firestone or Discount Tires. I asked him why someone hadn't called me regarding this, and he said that he didn't know my appointment was in the system. I'm appalled at this false excuse for this unacceptable lack of service. Sadly, a tech who works for Discount Tires recommended this place. Clearly, everyone doesn't receive the same kind of service.
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October 2023 by Adam Ant
Came in on Sunday morning with a tire that keeps losing air. I asked if they could check it out and they said they can not help me unless I have an appt. They are open at 9 am. I have a car dealership in town and we contract through 2 other tire stores for our work. Those places are closed. I figured that Tiresplus would be able to help me and this would make a big impression on my dealership doing business with them or not. I literally asked if they could take a look at my tire. The manager told me , nope, not unless you have an appt. I will be telling all my friends about this servic. Especially when there were no cars in the shop when I got there. Bad customer service.
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October 2023 by Kristi Berger
They charge me a most $300 to have a wheel stud replaced. I've had this done for much cheaper at other places but they were open on Labor Day. I would stay away from this place in the future.
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October 2023 by Terry
Management always is honest with what’s going on with the family’s vehicles. Pricing is fair and they give discounts if a coupon is available. Very trust worthy.Services: Tires