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September 2023 by Adam Brown
Uhaul rental online..said truck was left out..was not, had to drive 30 miles just to get that one, so 30 back home to have to drive back again next day..120 miles to person giving me ride to pickup truck.. ridiculous..then they felt bad for my problems so they gave me 2 more days..instead of reducing cost of truck which is already to much considering.. none of the plugs inside cab worked...couldnt power gps, phone charger, or anything else.. when you hit brakes to slow down or stop..the entire front end begins the death wobble and gets a lil sketchy.. cab had dust and dirt on everything.. toys under passenger seat. Would not recommend
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August 2023 by joe m.
The rental part is all good they had a truck there waiting for me however the area is horrible the I brought the vehicle back in broad daylight however they were closed at 5:00 I was told to leave it under the canopy but they had returned Vehicles all the way out to the street I then was approached by someone to give them the keys because they worked there but they were so intoxicated and drugged that I realized they did not work there but we're trying to steal the vehicle the area is very bad then was approached by another guy trying to force me to buy him tequila he already had his overnight bag in a returned pickup truck which was unlocked and was going to be his home for the night and before I was able to drop the keys in the Dropbox I was approached by another person to give them money very intimidating there is also a lady that returning a truck that was scared to death because these people approached everyone so I stayed with her until her Uber came however be aware this was in the daytime however they were fair and honest with the receipt
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April 2023 by Hillary P.
Conveniently located just north of downtown Omaha this U-Haul has it all. Rental trucks, moving equipment and supplies are all available. Special sales on hand cart and packing supplies made this a great deal! Service counter personnel were pleasant and did their best to assist. The facility itself is clean, organized, and has plenty of room for access. On site secured storage is also available so check it out next time you're planning to move or just need some boxes and packing material.
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October 2022 by Roseanne F.
I was completely stressed out, trying to figure out how to move solo to another state. All my options seemed to be unavailable. But Kasha and Robert saved the day! They were both so helpful and they really cared about me. I literally almost cried because they were so genuinely compassionate to my situation. I am so glad I went to this U-Haul.
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April 2021 by Jai B.
The guys who work here are great and provided awesome customer service. Despite a few hiccups with placing the rentals due to the national UHaul system being down, the three gentlemen we interacted with here provided excellent customer service. They honestly went above and beyond expectation.
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December 2019 by Shannon Gochenour
Helpful. Decent price
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September 2018 by Mohan Sharma
Good service!!
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May 2018 by Gareth B.
When you're in a bind, go here and ask for Michael! We were moving and booked a truck with Budget. Long story short, Budget dropped the ball. We came to this Uhaul in desperation with no reservation. Michael was understanding and hooked it up. Not only did he get us a truck, but he also matched their price. C.R.E.A.M. - Customerservice Rules Everything Around Me! Get Michael a raise, Uhaul! Facility looks brand new. Clean. Welcoming. Get here!
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January 2018 by Uttam Sapkota
It was a decent experience. Please ask for all the details before getting the uhaul.
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December 2017 by Lynniferd lc
Convenient location. The primary business is tobacco sales so it is busier than traditional rental offices.
