-
January 2024 by Lori Lisiecki
Showed up at 653pm. Hours online say open til 8 and door says 7.
-
January 2024 by Sky Pedersen
We were charged for 2 more dollys that we didn’t need or use and didn’t get them even though we were charged. When we brought it up upon returning the truck the employee was treating us like criminals because we assumed the man who helped us get the rental did his job so we didn’t check the itinerary before we left.
-
December 2023 by Zenith Sharma
Justin was wonderful in working to rent a 20’ truck on the day of the move.The truck was well maintained and drove smoothly.
-
November 2023 by B C.
Takes forever to get anything done if you actually get acknowledged. Spent more timing waiting here than in any other business combined
-
September 2023 by Earl Starkey
Great guys at this store. They really try to make the customer happy.
-
September 2023 by Michael Cimino
Completely incompetent. I arraigned to pick up my van using their 24/7 service, the process took forever and then the U-Haul they assigned me wasn’t even in the lot. Just avoid if you can and save yourself the headache
-
August 2023 by Leo Venteicher
We were in need of a large truck, with a lift or ramp, to haul a very heavy and large item. I downloaded the U-Haul App, researched a truck size that would work for our needs. Placed an order, with-in 45 mins, I was in the truck and heading out to pick up the item. Great customer service and on a Saturday, still able to get a truck at a short notice. Made renting a truck easy. Thanks!
-
July 2023 by Heather Springer
We reserved a moving truck 8 weeks in advance. 48 hours prior to our out of state move they called to say they didn't have a car. It's real easy to take the reservation, but the key is HOLDING the reservation. Never doing business with Uhaul again
-
July 2023 by Ray Chester
We rented a climate controlled storage unit at this location for 4 years and just emptied it yesterday. The staff was always available, friendly, and responsive. Access at any time of the day or night was super easy. The property, inside and out, was always very clean and well lit. Climate control was great. We traveled around for 30 years in the military and this property is by far the best we've ever come across. If I ever need a storage unit again in Omaha these folks will be my first call.
-
July 2023 by Ray C.
We rented a climate controlled storage unit at this location for 4 years and just emptied it yesterday. The staff was always available, friendly and responsive. Access at any time of the day or night was super easy. The property, inside and out, was always very clean and well lit. Climate control was great. We traveled around for 30 years in the military and this property is by far the best we've ever come across. If I ever need a storage unit again in Omaha these folks will be my first call.
-
July 2023 by R C.
We rented a climate controlled storage unit at this location for 4 years and just emptied it yesterday. The staff was always available, friendly and responsive. Access at any time of the day or night was super easy. The property, inside and out, was always very clean and well lit. Climate control was great. We traveled around for 30 years in the military and this property is by far the best we've ever come across. If I ever need a storage unit again in Omaha these folks will be my first call.
-
July 2023 by Bob rider
Don't go if you want propane after 5pm. Went at 5:30 and was told they were unable to at that time. 3 of the 4 people working were in the garage area playing basketball.
-
May 2023 by Keith Kansiewicz
No complaints. They're storing my dad's things while he is recovering.
-
March 2023 by CoachK3210
I rented a auto transport trailer from this location and when I alerted the representative that the trailer was already damaged before I drove it off the lot, I was informed that they were aware of the damages and a note would be added to my account - which did not happen. When I called to dispute the charge, I was informed that there was no assigned manager to that location and it would be a couple of days before anyone would look at the objection that was submitted on my behalf. So - how many others have been scammed or attempted to be scammed by this location? How many times have they charged individuals for pre-existing damages? Also, POOR customer service support!!
-
February 2023 by Jon Stanton
The rental process seems to be a challenge for clerk, not sure if it was the equipment or a new clerk.
