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December 2023 by Trevor W.
Worker typed my number in wrong had me make a claim then refused to come back out of their back room so I was forced to sit in the lobby for 45 minutes before I could check in. They really need to work on customer service. I even had an appointment and that's still the customer service that's served here.
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December 2023 by rlgarvais
Chris was awesome,, expertly, knowledgeable, and prompt with my repair. Thank you ??
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November 2023 by Cyrus Azima
I called the west maple location today at 1pm and the person who answered the phone seemed to have a singular goal which was to say he couldn't help me whatsoever to look up my account, file a claim or really do anything for me aside from take my money when I sign up.First he told me to call the assurion number that just hung up on me over and over.... then he told me he couldn't change my phone number in the system. So I called the other store in legacy, west Omaha and they were super helpful and able to fix the issue right away and added my correct phone number. Boo to the west maple store yay to the store at legacy.
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November 2023 by Kevin Hull
Drop off and pick up later worked out great for what I needed to get my phone fixed. Thank you,
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November 2023 by Marjorie Wellendorf
Great service! Phone fixed in a few minutes. Wonderful service
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November 2023 by Wael Al Horani
I repaired my screen in October and they did a great job, and I was already billed for the deductible which is fine. But today I got a higher bill Than usual ($53 over) and it was for Home tech Protection. Which I was never asked about or agreed to have added on. The rep added this feature to my account without my knowledge and I paid a prorated amount and advanced amount for it totaling the $53 with taxes. I called my mobile provider and had it removed. Be cautious when getting your devices repaired and ensure that they are not making any additions to your account without knowledge.
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November 2023 by Pat Smith
Fast, and able to clean the charge port instead of replacing it. Saved me money. Sam was great and very knowledgeable.
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October 2023 by Craig Burns
They were not able to fix our phone, but graciously did not charge for their time trying to fix it.
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October 2023 by Carter Jones
uBreakiFix's commitment to quality and wallet-friendly pricing is commendable. My computer runs like new again!
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October 2023 by Malik M.K.
I was very anxious that I’d have to buy a new laptop, but Sam / Samuel took care of me. I was able to get my battery fixed, new trackpad & new speakers for only $250. ??
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September 2023 by Cathy Rush
Brought my Wii in to be fixed. Got a phone call that it would cost more to fix then find one on Amazon. I appreciate the honesty and professionalism
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September 2023 by Manley Michael
Look for repair near me booked it took phone in less than a hour later got a text phone done could not be happier fast reasonable and guaranteed what could be better
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September 2023 by corry mcmanigal
Yo Sam is the best with his customer service walked in there like I owned the place and he was great and help me with everything i needed top tier employee
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September 2023 by Jillian K.C
Had the part needed to repair my Samsung S22 Ultra - The color is an exclusive color from Samsung and they not only had the part but had the repair completed in hald the estimated time. The cost wasnt too bad, I will definitely be returning :)
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August 2023 by Lori Greene
uBreakiFix is my go-to for iPhone repairs, and the screen repair on my iPhone 12 Pro is a testament to their expertise. Love the use of Apple parts!
