-
August 2023 by LeahAnn Gill
Always ready and able to help with our banking needs!
-
June 2023 by Rick Rodda
Very knowledgeable and friendly staff, always enjoy working with them!
-
December 2022 by Dallas Allen
Looking for an ATM on a Sunday. Initially Google said the ATM Lobby was open 24/7, so I pulled in to use the lobby ATM and all the doors are locked. Well that sucks, maybe y'all should correct that error: the ATM Lobby is NOT open 24/7!Fix this error and I'll change the rating ?
-
April 2021 by Kevin Malone
The local team is very knowledgeable and the bankers make banking easy!
-
June 2019 by Levi Timko
I had an HSA through here (signed up for by my company) and the customer service was friendly but they charge you $25 and other fines for closing an account. They are money hungry.
-
November 2018 by Matt Schaeffer
We stopped to use the ATM at this bank and regretted it. They called the police and reported us as being suspicious because my wife put the PIN in wrong the first time and we had driven up in an out of state motorhome. The result was 10 minutes later having two police cars pulling us over and having them yelling at me to put my hands out the window where they could see them. They then demanded to know who else was in the motorhome (my wife, 2 kids, and 2 dogs). We had to both turn over our IDs and the cards we used at the ATMs and explain what we had been doing at the bank. After 10-15 minutes of our time being wasted, the police returned everything and offered us an apology. Not cool UMB Bank. Not cool. If you knew my wife, you'd understand that it would be a lot more suspicious if she didn't put the PIN in wrong at least once. I was already on a tight schedule and you really didn't help things.
-
March 2018 by Casey Jones
Always friendly and helpful. Even if you are not.
