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March 2024 by Krystal Yambor
Duba was very helpful! This is my favorite UPS store in town!
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March 2024 by Mayra Alarcon
Good place to drop off pre labeled packages. If you need any other service or have to interact with staff please go elsewhere. $45 to mail a package is outrageous. Went elsewhere and was charged $10.
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March 2024 by Daniel Wood
This store is good for dropping off Amazon returns or UPS packages that are already labeled and ready to go. I wouldn't go for any other reason.The manager comes off shady and makes some odd and off-putting comments and jokes. I had an appointment to set up a mailbox, and he wasn't there, and no other employees were able to set it up. When I returned, there was no disclosure on pricing, set up fee, or anything else. Initial research had a price range I was expecting, and after we started talking - if I heard him correctly, was for half of the price that he ended up trying to ring me up for on a small mailbox. He then offered to waive the setup fee, but the entire thing felt shady.Also witnessed a customer get charged $35 to get an envelope delivered in 3 days... that's robbery. Other carrier would have been 3 days or less for under $10.I love UPS and usually have great experiences at any store, but I'll be avoiding this one going forward.
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February 2024 by Wisefull
There very helpful, can pack anything and nice to talk to. Been going there for years
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February 2024 by Talan Torriero
Duba is extremely helpful and answered any of my questions I have.
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February 2024 by Anne Underwood
Your employee Duba is a delight! He is always cheerful, humorous and efficient. He is very familiar with UPS procedure and keeps the line moving. Really an excellent employee!
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February 2024 by Mary Reasor
I mailed a package yesterday February 10th at 9:00 in the morning. Told the clerk i wanted it shipped next day, paid $133, now when i pull up the tracking number it says it will be delivered tomorrow (Monday the 12th.) If it is not delivered today i want a full refund.
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February 2024 by H Moore
This location advertises notary services, lets you schedule an appt, sends you a confirmation, and even sends you an appt reminder.Even though as of Feb 10, 2024, they do not actually offer notary services.I drove well out of my way to my scheduled appt only to find this out.Zero stars. Do not recommend.
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February 2024 by Connie Widhelm
Brought in a package to return and the line was very long!!!....Everyone was patient as Duba was the only one there working and he was very polite and speedy as he helped Everyone!!!... His customer service was a top ten!!!... Definitely will promote others to coming to this location as customer support is the priority here....Thanks so much Duba...you are great!!
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February 2024 by Courtney Luetkenhaus
Horrible experience. I dropped off a package last week. I sent (Duba) the shipping label. He printed off the wrong one. Charged me $3 and sent it to the wrong location with a name, not mine. When I went in today to figure it out, he told me it was my fault for not catching the mistake. Then, gave me a number to a UPS in Nevada that is permanently closed. No apologies, just a it’s your fault. $80 lost. I filed a claim, but the label he gave my package is under another name. So, doubt I will get compensation for this. This guy is a fraud. Don’t use this location.
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January 2024 by Paul Berger
Duba was friendly and printed my document while I waited without delay despite the fact he was busy, accepting a large pallet of supplies at the same time. Great job, Duba!
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January 2024 by Ryan Wullschleger
Wanted $3 to print a prepaid return label. What a ripoff and waste of my time. I have always thought the store on 156th and maple was so helpful. I’ll do my shipping through them instead.
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January 2024 by Brad Dombrosky
I'm here all too often, mainly with Amazon returns but Duba is constantly a warm smile. Many times, in the morning its quite busy, but he always greets everyone with a happy attitude and always takes care of what's needed promptly. In today's times good customer service isn't easy to find, so it's appreciated to see Duba enjoying his job and always being helpful and a pleasure to work with.
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January 2024 by McKenzie Cook
DUBA MY MAN very good service, funny, made my ups experience amazing, put a smile on my face. :)
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January 2024 by Gayle Bradley
Duba was extremely helpful in returning an unwanted item. His knowledge and politeness are noteworthy!!
