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November 2025 by Natalia Sushko
Shawn is a great person, very helpful and thoughtful. He gave me a very valuable advice and set up my phone from a to z.
I'm very appreciated
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November 2025 by Kristin Carlson
Hailey was knowledgeable, friendly, and patient.
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November 2025 by Jillian Pierson
Shawn was super helpful and worked through many different scenarios to get me the best deal on a new phone. He is very knowledgeable and has the customer's best interest in mind.
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September 2025 by Duane Martinez
Sean was amazing during my visit at the store. I have been there a couple of times and every time that I go he is very thorough, thoughtful and professional. He is always attentive to my needs and delivers outstanding customer care!
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September 2025 by Muse Info
Shawn was very friendly and relatable. Easy to pass time with talking while upgrading my phone.
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September 2025 by John Dew
Shawn was very thorough
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August 2025 by Joni Michel
Erin was a joy to work with. She was knowledgeable, friendly and professional. She knew exactly what was wrong with my voicemail after taking my pzinghone in 2 other times with 2 different agents looking at it. She is amazing!
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August 2025 by Jerry
Best experience ever purchasing a phone!!!! Erin is 100% knowledgeable in her line of work.
Polite, efficient and set everything up without a glitch.
Please recognize her skil.
Jerry
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July 2025 by Tami Curran
Jerrod was super helpful AND entertaining at the same time!
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July 2025 by Kristin McCormick
Jarrod was very nice, and pleasant to work with.
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July 2025 by EZ EJ
Erin has always been the best, very professional and knowledgeable.
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June 2025 by Claire Bina
I travel 25 minutes across town to see Erin at Lakeside in Omaha, and it’s absolutely worth it. I left Verizon due to terrible customer service, rising prices, and declining service quality. Switching to US Cellular has been a pleasant surprise—better service, better prices, and a genuine sense that my business is valued.
Erin at Lakeside is a tremendous asset to your company. Please don’t lose sight of your people and your values—don’t become like Verizon. Thanks to Erin and the customer-focused approach of your company, my husband is moving his business accounts over after 10 years with Verizon.
Keep that personal touch and commitment to your customers and employees —it’s what sets you apart!
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June 2025 by Phebe Jungman
Erin’s just the perfect help I need. I don’t even have to think about anything; she covered everything I wanted!
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June 2025 by Marion Reeves
Erin, always helps me and takes care of everything that I need with my phone situation. This time , i've heard a brand new phone and accessories, but there's only one thing that I'm not happy with. I bought a self charging unit and the ring that goes on the phone and the ring does not stay on the back of the phone, in order to connect to the self charging unit. It needs to have stronger glue or something to attach to the phone. Because the self adhesive does not work worth a darn. I have had to put glue to make it stick to the phone. But trying to call customer service is a pai in the butt.
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June 2025 by Jason Olson
This is more a review for USCellular in general, but since this is where our account was setup, I'll place it here. DO NOT switch to this company. Their in store people are nice, but anytime you have to deal with anyone on the phone you are going to have a horrible experience. They do not care about the customers at all and regularly give false information. Their billing is ridiculous and they don't take ownership of their own mistakes.
