-
January 2024 by TimAndMisti Maggio
I think all usps employees are over paid!!!. They don’t do a good job at all!! They lie and say it’s been delivered. When it hasn’t been!! They should all be fired. And higher employees that can do the job!!!!!
-
December 2023 by Anna Dolezal
Best post office in Omaha by far. Never a long line and if there is, the employees are sure to make it go by quickly! Tim in specific is the absolute best. He is SO helpful and the sweetest guy around. Always ready to help you find the best deal if shipping has cost. Love this location and love the employees. 10/10
-
October 2023 by Jessica Miller
Beautiful building, helpful nice employees and I have yet to encountera long line. I live in Iowa and have a usps just blocks up the street but would rather wait until I'm in Omaha for work to mail anything especially since this location is so nice.
-
March 2023 by Dominique Rideout
I usually like going here always greeting nicely by this African American men always Kool and polite even. Went in there today pay for my items swipe my card then the men ask if he could see my debit card I thought I didn't swipe it right he looks at it and says okay mind u he did not do that to no one else I was in the line for quite sometime, give the same service you give to everyone this is sad it has bad reviews to the fact it close location will go to another location
-
February 2023 by Toby Foley
This post office is beautiful, I love how they kept up with the original design of the building.The mailman , Timothy, at the counter was very helpful, welcoming, and quick an precise ! You can tell this place takes care of their employees! I have a great experience every time I visit this location. Thank you
-
February 2023 by Anna McKinney
Recently moved to the area. Spoke with Cody on the phone and he was very nice and helped me find the correct post office for my address.
-
January 2023 by Daemon D
I sell things online as a side hustle and do a lot of shipping. I use this post office because it’s so close to my house. Sherman, and the other desk staff are always helpful. I love talking Huskers with Sherman, and find his customer service style to be honest, direct and accurate. Unfortunately a lot of people get angry with him because he doesn’t coddle them, he just tells it like it is.My mail carrier, Dan, is amazing too. He actually puts my packages in the large wooden box market “packages” on my porch. Something UPS and FedX can’t seem to figure out or be bothered to do. Dan even rescued a lost cat for one of my neighbors.
-
December 2022 by Shane Stark
I would rate lower if I could, absolutely disrespectful in every manner. Not my regular post office for a reason.
-
December 2022 by Adam Crampton
Terrible customer service, the guy at the front desk should find a new line of work
-
September 2022 by Courtney White
I love Linda, our mail carrier but the gentleman that works the front desk is curt and rude. I took in a package that I had generated a shipping label for. He told me to show him the QR code so I did and he scanned it and printed it off without a word, without asking me any questions about my shipment. So I asked him how I can add insurance to the shipment (because my husband shipped a computer from this location and it was stolen before being shipped and an empty box was shipped instead) he said "Well you would have had to tell me that before I printed out the label!" Like it's not possible to reprint it. Just awful customer service. I live 2 blocks from this location and purposely avoid it like the plage.
-
August 2022 by Lu Anne Pane
Customer service is the worst! I had a package delivered to my old address that was suppose to be forwarded to my new address!! I have called 6 times as was told by Gary (very rude) twice they would call me back..NEVER happened! Then I was told by Moes that he would check with the carrier and call me back..NEVER happened! The package has not been located and no one at this post office really cares!???
-
April 2022 by Anabela B Falcon
I am not a Omaha Postal office worker therefore I DO NOT NO WHAT THEY NO. When I first moved into my new house I gave the postal office an incorrect address bc that’s what it said on my lease but it turns out it was wrong address. I tried explaining that to them and the older white man was yelling at me in front of everyone. Again if you work in a place of work like this you should be able to help not discourage other people because they don’t know what you know. Worst customer service ever. Also the older black man is RUDE ASFUCK. They’re zero help and those two employees should definitely be monitor.
-
April 2022 by Mark Hewitt
Literally the worst customer service I have ever encountered. I’ve never yelled at someone on the phone before but I have called this place twice this year and both times the guy I talked to was so rude and incompetent that it almost sent me over the edge. Didn’t listen to what I was saying, told me I was wrong, interrupted and shushed me, and then when he realized that they actually had been responsible for my missing mail they got even ruder. I didn’t me you could be this bad at working at a post office but it is honestly impressive.
-
April 2022 by Angela Wood
Tim was literally the nicest person I have ever come in contact with at any post office ever.
-
November 2021 by Drew Drew
Idk what happened to other pp packages so I think this place is underrated. All my mills and packages arrived about their estimated time. Staffs are cool if you’re cool, been using this facility for years without any problems now
