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August 2025 by Deloris
I'm regretting using this post office black lady employee is always rude. I was asking questions and she went and sat down at desk. The next time she came to the counter with a mouth full of food. She really is not a people person so why work with the public maybe? the USPS should be a private business because its prices are too high and employees are the worst.
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June 2025 by Phillip Dougherty
The front door says the post office box lobby hours open at 8:00 a.m. I've been here twice this week and they do not open the lobby until 8:30 a.m. I can see people inside, super frustrating.
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December 2024 by BIGG E
Let's talk about it the elderly ebony lady who works there is so freaking rude she standing there talking to her friend who ever that person is to her then say in a rude voice where close and I say back to her well you maybe want change your open sign to close then
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November 2024 by Cecilia Garcia
A female Elderly employee was super friendly with the guest in front of us and as soon as it was our turn she turned blunt and rude. She commented how my ID wasn’t Nebraska and I explained I was temporary which she huffed. She threw my ID on the counter and said “that will do I guess” and we stood there confused.
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May 2024 by Imelda Harris
Mow your yard! It looks terrible. The Fire Hydrant is covered. WHAT A DISGRACE!
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December 2023 by Sarah
Born and raised here in Florence, been coming here for a long time and the service has only gone downhill, today I walked in at 2:35 (they are back from lunch at this time) and nobody was at the front desk, and nobody came to the front desk for 15 minutes! A lined formed behind me and I’m surprised none of the employees heard the door open and close as it has a bell on it. All the while I could hear two people casually talking in the back, if I could hear them I’m sure they could hear me and others walk in. Poor service.
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December 2023 by sarahsuz
Born and raised here in Florence, been coming here for a long time and the service has only gone downhill, today I walked in at 2:35 (they are back from lunch at this time) and nobody was at the front desk, and nobody came to the front desk for 15 minutes! A lined formed behind me and I’m surprised none of the employees heard the door open and close as it has a bell on it. All the while I could hear two people casually talking in the back, if I could hear them I’m sure they could hear me and others walk in. Poor service.
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June 2023 by Katie N
Quick, no nonsense customer care.
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February 2023 by mark Kiley
Worst customer service experience ever. Walked in at 5:15pm with an international package. Waited in line with completed customs form. Once it was my turn, employee told me I'd have to come back 20 minutes sooner. She stated " it'll take me awhile to type in that information and we close at 5:30pm ". Complete garbage !!
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June 2022 by Holli Bloomer
Every time I go in there - I am always greeted with great service and a conversation. This is my go to post office whenever I need to mail something because of the great service I always get!
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August 2020 by Isaac Heng
Post office employee did not seem very kind and was irritated at questions.
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October 2019 by Thomas Heng
Post office employee did not seem very kind and was irritated at questions.
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October 2019 by Brent S.
This post office has a lunch hour that starts at 1:15 each weekday. Fine. But if you come at 1:00, especially with a few packages, be prepared to hear grumbling and to be quizzed about what's in your package--not the usual dangerous substances question either. I mail books. The clerk always squeezes my packages and asks me if it's a book and if I'm the author, etc. What business is it of theirs? "Thanks," I said. "I'll come back later." She almost didn't give my package back. You can't have it both ways. You can't complain about having to do your job and then not give back a package. Lesson learned! Enjoy your lunch. I'll never be back.
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August 2017 by JR Claus (CLAUS1)
I had to send back a package with no return label. Lady behind the desk to care of my needs very quickly. USPS is easier than using ups on the web for label!
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June 2017 by Ray Mihulka
Hidden gem in Omaha.
