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March 2024 by Dennis Hein
Great service. Friendly and helpful staff ?
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March 2024 by Jerry Lee
The old bag in the blue glasses working the register is biatch. Unfriendly hag.
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March 2024 by Noemi Almodova
Awful customer service
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October 2023 by Kourtney Scott
Rude and unprofessional
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June 2023 by Rachel Marie
This review is only for one of the experiences i’ve had and not for the post office itself.I have never had any issues until I dealt with Yvette.I go to this location all the time and i know the prices for my packages for my business. it’s always standard.but she was trying to quadruple my cost and call my envelope a package. I told her it is an envelope (didn’t think i had to) but she was being so nasty so i stepped outside.My boyfriend helped me and went inside to speak with her and get the cost adjusted to how it’s always been. After some time she finally brought it down from a package to an envelope.But she was spiteful and bent my envelopes.Again, this is my business and my product is in there and she fully bent them.This will cost me money and I am so upset.Yvette is not used to not getting her way and she showed that.Even asking her to stop bending the envelopes, she continued.
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March 2023 by Sharday H
John has horrible customer service. Completely ruined my day. I also had to step out of line and go to the back of the line just for them to give me a piece of paper to write my name and address on it which took less than 15 seconds to write this down. The paper I needed to write on was behind the counter. I should not have to get in the back of the line after I’ve already waited my turn to be serviced, in which I want to express strongly that John did a horrible job and had a bad attitude. Why do you guys hire people that do not have good customer service and treat people unequally. Hope it’s not due to my skin color John.
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March 2023 by nancy tingwald
Very helpful! I thought I had drop an item into the outside mailbox when mailing some letters. They were very kind to go out to the box & search for it. Thank you for doing this for me!!
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February 2023 by Trevor Bollinger
i was told to put my vinyl record in a bag to mail it, because somehow, none of the boxes here, at the post office, will fit a vinyl record
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January 2023 by Melissa A.
Okay, as far as a government agency goes. It has a good location, it's clean, and it's big enough to have all the services you could want. I just wish they had better hours. Not sure if it's just this location or if the government regulates the hours overall. But, while coming here isn't my favorite thing, it's not a bad experience.
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November 2022 by Brian Hempel
I have lived in their district for 3 months and they have messed up 3 packages to our apartment. All three have been marked as delivered but with no package at the location. Mind you I am checking within minutes of the package arrival and they were small items that fit in the locked mailbox. One package in particular they investigated and came to the conclusion that they put it in the wrong mailbox but there was now nothing they could do about it, it was time sensitive and their inability to properly deliver ruined the day.
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August 2022 by Matthew Lesch
Had to make a trip to this horribly ran post office because the mail person failed to leave my package in a drop box like normal. When I tracked packaged it said it had been delivered to my mail box. It was not. I then had to call and track down my package from a simple made mistake that should not have happend. Called 4 different numbers. Only to have another location give me 2 402 area codes to call. Upon being there I went to a teller that had no closed sign as others showed. I waited there to see some other lady get helped before me and leave. Some rude lady try to rush and pack here package had made a rude and disrespectful comment that I came in hostile. I never said a word to this lady nor did I look at her. Lady at the counter tried to make me feel bad as if I did something wrong. Which I did nothing wrong. This location is a fn joke. So is the old lazy guy that couldn't tell me line started behind the lady he was helping. Hes helpless. Why have the counter open if nobody is there to run that pos system. My Mom worked at the post for 50 plus and would never let something like that happen. You all should be ashamed of your selves for letting such disrespectful event happen and not be resolved with respect. My rights were taken away from me when It was not a first come first serve basis. When I voiced my concern I was met with a rude irrational convo with some lady with no name tag. You guys need 101 again first before you try and run a government ran company. I will be contacting the manager.
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August 2022 by Igor Orlov
By far the worst mail service office I have experienced in Omaha. The carriers are beyond lazy and the people working in the office are rude and provide little to no help. I’ve had to file claims online within the main postal complaint service just to get them to help me in fear that they might get docked from the ppl in charge. Pathetic
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August 2022 by Troy W
Always greeted promptly. Easy to get my transaction completed.
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August 2022 by Malachi Hilkey
Their phone operator is the worst thing I've ever used in my life. It is so innacurate and WILL NOT GET YOU TO A REAL PERSON.They will not help with P.O. box or anything.Ridiculous waste of money that AI operator.
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June 2022 by Xxx (XXX)
i was standing in the entry way grabbing a bag to ship something at 5:26. the lady looked at me and locked the doors in my face! i couldn’t believe how rude! they close at 5:30! shame on you how disrespectful.take your business elsewhere!!
