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February 2024 by Karen Kuhl
Very kindAttention to my specific needsKnowledgeableBest price
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January 2024 by kim poil
Excellent customer service.
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January 2024 by Kim Clark
The staff is warm and welcoming even when busy, they worked well together, I was really impressed. They were helpful and a fount of information
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January 2024 by Andrew Holcomb
I searched quite a number of stores to find the perfect pair of glasses. Fortunately, Visionworks was were I found a pair of Nike frames which met all my needs. The optician was wonderful and I purchased the frames + lenses and was on my way.
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November 2023 by Kim. V
Went in to help my partner get his eye exam. After the exam was over we went to go pay, we get glasses online through a different company because they are cheaper and more affordable for us, when I asked the woman up front to please print out the prescription for us because we do not want to purchase glasses here due to them being out of our price range, she looked at me with annoyance and disgust on her face and said “that’s not true, the glasses aren’t that expensive because we give you 60% off” even though my partner did not want to purchase glasses there because they ARE expensive and we are college students! We will not be going back to this location, due to the rudeness of staff.
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September 2023 by Kent Mr. P
The young lady that took care of me, did a phenomenal job of helping me locate a different pair of frames and going above and beyond
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August 2023 by Becky R.
It took 3 times to get my glasses to where I am somewhat happy, they still are not perfect but will do I guess? They never called me when they were ready to pick up I had to call & check and finding the # for a human to answer was a task. The biggest annoyance was when I got my first set of glasses I got a very nice white Calvin Klein case but when i got them back it was a plain Visionworks case. Just odd.....
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August 2023 by Nancy Reynolds
Everyone in the store was very friendly. I’ve gotten glasses there previously and was very pleased with the product also.
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July 2023 by Frank Hayes
The reception in the store was excellent, the staff person was extremely helpful in finding the frames I wanted and worked diligently with mevin getting the best possible price. Overall an excellent experience!!
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June 2023 by Kyle Lorenz
Recently visited for a new prescription, 2 pairs of glasses, and some prescription sunglasses. I was prepared for a very unpleasant, expensive experience, as I've had at other optometrist visits. I'll be honest, I was suspicious because it's located in a mall, but it was the closest to my house, so I gave it a shot. Wow, I was so blown away by everything - the exam was easy, the doctor was great, the selection of frames was awesome, and the price - I seriously expected to pay $800-$900 for everything. Nope- with the discounts, they got my whole purchase down to under $500. Incredible staff, incredible store, excellent experience.
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May 2023 by Pete
Despite the low reviews, I normally go by them, however we were treated good, they were honest, thorough and nice, so here is a 5 star for you guys!!
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April 2023 by Monique Baltimore
I walked In during a busy time and asked to have my glasses fixed and Jake was kind enough to help my right away thanks to him my glasses can now be worn comfortably and they no longer fall off thank you all for your excellent services I look forward to seeing you again!
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February 2023 by Veronica Storey
Will never go back! Can’t even get them to mail me my prescription.
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February 2023 by Cindy Howell
Awful place, terrible customer service! I bought new glasses here 9 months ago, they were ridiculously expensive, even with the discount I received. I got a scratch down the middle of my lens, and came in to get it fixed. They were dead, the woman that came up to work with me was unfriendly and rude. She acted like I was being a bother. She said, well they can't just buff it out, it will cost you $350.00 for a new lens. Are you kidding me!? Never have I had trouble like this anywhere else I have gotten glasses from. And then she proceeded to tell me I didn't purchase some type of protection plan with a copay you're responsible for also. First of all, no one offered me this at the time of my purchase. And secondly, after spending as much money as I did, why would I!? Not everyone has optical insurance, and I don't. She was very empathetic. I left and will never be back. I assure you, I will let all my family and friends know not to waste their money here. What a complete rip off!
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January 2023 by Maciej Novak
The ladies at Visionworks were awesome. Great optometrist! Overall a great experience all around.
