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September 2023 by Jeff H.
It's Walmart, so my expectations aren't very high.But when I go in at 8:15 AM, pick up a couple things and head to the checkouts, it's pretty disgusting to see that a grand total of TWO self-checkouts are open. TWO. Out of approximately FORTY checkout lanes, they have TWO open. And they absolutely do NOT care that people are backed clear out into the main grocery aisle waiting to check out.So out of curiosity I called the store. After nobody answering the phone until after noon, I ended up connected to a lazy, snotty, apathetic girl who literally laughed at me when I told her why I was calling.It's kind of funny how horrible this place is!
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February 2023 by Jarrod S.
Worst customer service I have ever experienced. Good luck! Don't recommend this store.
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February 2023 by Scotty B.
Horrible understaffed waiting forever to get a watch battery!!!! No one behind counter and no one to sell me 1000 dollars worth of jewelry. Oh well!!!!
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September 2022 by Scott N.
It's the absolute worst place to shop at in the country. I walk in you have a employee yelling at the top of his lungs you got f%$&*d up also they can fire me I don't give a f*^# it was dirty and unstocked employees with pallet Jack's pushing customers out of the way. Asked for help with finding calking was told it's in back by electronics no it wasn't it was on a different side. no carts had to go get one from the parking lot they probably won't be open very much longer with that type of employees I know that it's hard to find good people but the man yelling looks like a man who don't want to be there no name on his name tag shirt appearance was untucked and wrinkled he was working the self check out on the east side of the store it had to be the worst shopping experience I have ever had I will tell everyone I know that the store is terrible and unsafe as I was leaving the greeter stopped me to check my receipts and had a Malcolm x hat said he had to check everything in the sacks in everyone's bags I didn't get my m&m's back I just wanted to leave I was the only one that he checked like that I was treated like I was stealing and I decided I will never spend another dime with Walmart if Sam knew what was going on he personally would have fired some people on the spot having met him I think that it would have him boiling mad he was one of the most customer oriented people I had ever met to see his store like that he'd be turning in his grave. Scott Nodskov Omaha Nebraska 50th & Ames st.store
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July 2022 by Erika D.
Pleasantly surprised or maybe it was the time of the day. It really looks like they are trying hard to clean, keep organize and stocked. Visited this store yesterday 7/20/2022 4:30pm. Decently stocked and all of the basic stuff available:eggs, milk, bread, etc.... Saw staff cleaning floors, and stocking what I assume are the items on hand. My only complaint is checkout, self checkout primarily even though I did see 2 regular registers open. Line was long but moved swiftly. I should have taken pictures of the grocery side but let me just say they looked like my pictures posted..... clean.
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June 2022 by Larissa J.
This is the dirtiest Walmart I have ever seen, masks lying around and nasty trash all over the parking area and front of the business. The 5 second rule would not apply to the inside of the establishment either.The items are dramatically miscategorized and minimal registers open. Sam Walton would roll over in his grave. Bentonville it aint.
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January 2022 by P Jay
Not currently working at this location
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December 2021 by Allyson M.
if i could give them 00000 stars i would!! don't go to walmart on ames!! i have been a loyal customer for 4 going on 5 years now! i spend hundreds and hundreds of dollars there every week. and they had the nerve to pull me to the police room because they "thought" i stole something. when i indeed did not steal anything. it was the most humiliating moment of my life. and guess what, they looked real stupid when they checked my bags and receipts and guess what i paid for everything because i'm not a thief. all they could say was sorry for the inconvenience. not even a im sorry that we embarrassed you. no real im sorry. they literally said sorry for the inconvenience because they had too!! if you are going to accuse anyone for stealing you should have 100% proof before dragging them across the store in front of god and every body and embarrassing tf out of that person. there was parents of kids that my child goes to school with, there that seen it! i tried to ask what was going on before they rudely drug me across the store. and calmly told them i have my recipts right here you can check, so that i didn't get humiliated and literally drug across walmart. they did not care! they took my cart that had my purse, phone, wallet and keys in it.. i have never been so mortified!! i tried to call the store to talk to them about it and guess what, i got hung up on 4 times! this is harrassment! i was beyond embarrassed and humiliated! for no reason! get it together walmart! oh and p.s. i called the support team and i will be speaking to a gm and i hope all your security that was working today gets fired. so unless you want falsely accused of stealing and getting dragged across walmart infront of every one being utterly humiliated then i suggest you dont go to this walmart! they will harrass you!
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December 2021 by Pumkin Jay
Not currently working at this location
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March 2021 by Shaunielle M.
It's 3pm on a Tuesday and they have TWO employees at the registers. Oh wait, now it's down to ONE register open. At Walmart?! This is extremely disappointing and frustrating. I would love for someone to explain how this is possible at such a large establishment...
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July 2019 by Courtney K.
So sad but if I could give this place less than one star I would every time I go in there and the shelves are empty I need to keep up on ordering merchandise or something also it's never faced or Looking presentable clothes are everywhere the staff is rude! Save yourself some time and hard ache and go to a different Walmart