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April 2024 by Ella Franken
This Wendy’s is never open after 8 pm even tho their hours are listed as such. Also they never have frostys. Very inconsistent and disappointing.
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April 2024 by Abbi Andersen
Checked online for hours of operation at 845pm on a Monday. Was delighted to see they were open until 10pm. Arrived at 850pm and pulled up to the drive thru to see the worker at the window but was greeted by an automated message informing me they are closed and to come back during business hours. Even if they close at 9pm, it wasnt 9pm. Very poor experience
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March 2024 by Barb Merritt
Good Friday and they had no fish. Food was cold and not good.
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March 2024 by Avery Wetzel
Great drive thru experience! Very friendly, fast, and as always affordable. Will be
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March 2024 by armando perez
No service ever they always close early it’s 8:30 and they
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March 2024 by Hebrew Hammer
Very nice staff two ladies hannaha and another one at the counter greeted me and were friendly and food came out fast I'll be back!
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February 2024 by jrogerggg
Do psychological tests before hiring people who work and customer service lasts more than 20 minutes waiting for an order that pays by mobile order and when they deigned to assist me they told me that because I did not touch the window, they were all rude and did not attend to me and did not delivered the order and I left indignant and without food Monday, February 19, 2024 at 10 amDo psychological tests before hiring people who work and attention to the public lasted more than 20 minutes waiting for an order that I pay by mobile order and when they were designated to serve me they told me that because I did not touch the window all rude she did do not attend to me and did not deliver the order and I retired outrageously and without food Monday, February 19, 2024 at 10 am
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February 2024 by britnie beavers
Went today at 3:30 and ordered a 50pc bucket of nuggets and got them lightening fast. Nuggets were fresh and everyone was so nice.
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February 2024 by Ingrid R
Don't even know why I bother with this place anymore. Every time I come here, I leave with disappointment. I ordered a pretzel baconator and got a regular bun instead. Also had the ghost pepper chicken sandwich with barely any toppings. The person at the window was nice but the cooks don't seem to know how to read an order. This location just keeps getting worse with every visit and I probably won't come back at this point.
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February 2024 by Hazel Ellebb
Came through the drive thru and the cashier was very rude just saying what do you need. I asked her if she liked her job. She giggled then said what do you need. With her rude attitude I didn't order a thing a drove off.
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February 2024 by Nobody's Business
Nothing has improved here. They updated the seating, but still terrible service on a not so busy day and time. The drink machine options were only 25% available and they don't fulfill orders correctly. That ain't no pretzel bun.Newly updated, but poorly managed. Almost all the drinks at the fountain were out of stock. Ordering was slow, getting the food was super slow.
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January 2024 by Cin G
Food was cold nasty and to
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January 2024 by spring ketchum
I think that it is a shame that all soda machines are down, only thing to drink is Signature lemonade and bottled water. Would have been fine because I like lemonade but, 75 cents extra with the combo and 40 cents more for bottle water. Not my fault stuff is down. And the lady at window super rude. Very disappointed.
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January 2024 by Jeff Collier
At this particular location, I thought the beef on my burger was a bit dry. The location in Council Bluffs always has moist and juicy patties.
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January 2024 by John Simmons
Had to go back 3 times before my order was made correctly. PJ or TJ said," what's wrong with the fry's, can't be anything wrong, they're fries". I had to tell her she wasn't even listening before I was able to add that the fries were not given back after the burger was replaced. So, they don't listen, they're quick to be defensive and there was still an attitude behind fixing the issue. Franchise won't last long
