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November 2023 by Jacqueline Chant
This experienced team is knowledgeable, understanding, accommodating and fast! They diagnosed and rectified the infamous “death wobble” in my 2018 jeep that the dealership failed to fix for years. There’s no other automotive company in Omaha that I trust more to take care of my vehicle than this shop!
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November 2023 by Cindy Cooper
Dropped my car off on a Sunday night & by Monday afternoon it was finished! Everyone was so friendly & reassuring. Took it for a test drive before payment without a hassle from anyone. Rode nice & straight & could handle the bumps without throwing the car around. I now feel safe giving it to my grandchildren. Warranty on parts & labor for 3 years. Tom was the best!! Thank you West Omaha Auto Service!!!Service: Steering & suspension replacement
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November 2023 by Micaela Whitney
Tried this place because I received a coupon in the mail & am so glad I did! They honored the coupon as advertised (no hidden fees or up charges). Everyone was super nice and their waiting room is the nicest I’ve seen at an auto service center. Highly recommend!Service: Oil change
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October 2023 by Patty Sheridan
The team at West O automotive always exceeds my expectations. Their service is 5 star and they are courteous, detailed, and very professional. I highly recommend….and feel I received great value for my new rear brakes. I compared Prices and they are very competitive!Services: Brakes
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October 2023 by Mike H
Dave does a great job with communication and helping you understand what exactly needs to be done and the priorities of what the problems are. Fair priced and honest. Couldn’t ask for anything more.Update: Dave and his crew just did some repairs on my second vehicle and my previous statement still holds true. They will continue to get my business and referralsServices: General repairs & maintenance
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October 2023 by Andrew Bomgaars
I brought it my car in for a rattling noise and general maintenance. They turned it over nice and quick. I did not shop around on prices, though seemed high (when doesn’t car service feel expensive) but this shop has always been honest and informative including this visit and in the past. Highly recommended shop!I will likely change my own fluids and brakes in the future as the labor was approximately 4x the cost of the fluids/parts.Services: Steering & suspension repair
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October 2023 by Jason Skube
Had an oil pressure sensor spewing mass amounts of oil. Unfortunately didn’t have time and resources to do a self repair and had to resort to an auto service. Called at noon Monday requesting an appointment, brought my car in at 530 pm. Had my car back by the next day. Couldn’t be more thankful for a speedy repair and friendly professional service from Tom.
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September 2023 by Rhonda Schoreit
I took my care in for a moped sound I was hearing and they checked it 2 different times, and found the cause and they great customer service. They treated me well. Gave me detailed information on it as well. When I asked.
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September 2023 by Mary Ekwall
I had an impressively great repair experience at West Omaha Auto Service, located at 133rd Court. Their awesome customer service, representatives, & mechanics were extremely fair, honest, kind, polite & professional; beyond compare. I went in thinking it was time to replace my brakes, & the oil. Not only did they do just what was needed, (only an oil change!) my bill was considerably less than I had anticipated. Another customer, also there, had similar news regarding her engine repairs! She had no bill, just good news! I am so impressed by West Omaha Auto Service, I will trust my car's care with them from now on.?
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September 2023 by Merrill Stiers
Trying to find a go to car place in Omaha and I think this is it! It wasn't extremely fast for an oil change (probably bc other people also made them their go to - they're busy!) but made up with it in the accommodations and price. Also easier to schedule online than any other place. I will go again.Service: Oil change
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September 2023 by Lance Strickland
These guys are awesome. My check engine light came on and I had a couple codes popping up. What I was reading online said it needed to be taken somewhere and get fixed within 1 day. I took the day off from work to get it handled because all I needed was diagnostic testing so I could find out what was wrong. I figured it wouldn't be a hard to find anyone. I initially went to firestone because I figured they had every tool needed to figure out what was going on, and they are across the street from my house. They couldn't get me in for a few days and wanted a small fortune. I sat in that parking lot for at least an hour and a half calling everyone all over town. Every place I called wanted a fortune and nobody could get me in until the end of the week or the following week. I lucked out, called these guys and not only did they quote me the best price they said they would do everything they could to try and squeeze me in. They said just bring it in and they will call me when it was done. I said unfortunately I wouldn't be able to just leave it there because I couldn't afford a uber and had nobody I could call. They offered to give me a ride and I declined and sat there all day long. Every chance they got they would do a quick check on the vehicle. Towards the end of the day they went all out trying to diagnose my problem. They figured it out and I've been good to go ever since. While I sat there all day observing how they were with every customer, I was blown away at the customer service every customer received. Not only did they help me out tremendously they earned a customer for life. Unless I'm needing a specialist like "transmission" these guys will always be my go to mechanics. ALWAYS! Thank you guys!!Service: Auto engine diagnostic
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August 2023 by Angela Daigle
The work was complete quickly and at a reasonable cost. They have a great atmosphere and office area to wait in. Everyone that I have worked with has been friendly and helpful. We will continue to support and recommend West Omaha Auto Service.
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August 2023 by David Benavente Jr.
My first time oil change service. Had scheduled appointment the previous day!! Excellent service checked in with front desk. Relaxed in the comfort of lobby area. Done in a timely manner. Even had tires rotated on vehicle. Fresh coffee in lounge area. Looking forward to next visit. Recommend to friends and neighbors.Services: Tire rotations
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July 2023 by Chelsea C.
I will never take my car anywhere else! The first time I went to West Omaha Auto Service, my heat shield was loose and they didn't even charge me. I am a female who lacks car knowledge so they could have easily taken advantage of me. The second time I went, they were able to get my car in right away and even paid for my Uber to work.I am so impressed and will tell all of my friends and family to come here. Reliable, hospitable, and honest company!
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July 2023 by Anthony Smith
The mechanics at West O Auto are top notch. Helpful , courteous, and honest . They also guaruntee all the work they do with a warranty. I forgot to mention. They get it done efficiently. Usually get my repairs done the same day . Thanks guys . I will be back when I need auto repairs.Services: Steering & suspension repair
