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June 2023 by Eric Mckern
My vehicle had it's issues, no doubt. I was upfront with those issues and sent Ron pics and a video. Online offered me a very fair offer. After getting pics and video, Ron drops the price. It was still reasonable. Drive half an hour to meet Ron and he says he will give me $250. After I told him Lakeside would give me $600 and the brand new tires on it are worth more than the $250 alone. Says to my face "I'm not trying to rip you off". Yet, he tried ripping me off to my face. Ron is a con artist and I won't ever deal with Auto Exchange OR Woodhouse as a whole again. Glad I got my new vehicle from somewhere other than Conhouse Ford. Joke!
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March 2023 by Charlotte Hall
Personally I have always believed Woodhouse was a honest dealership which could show integrity on what they sell. In 2018 I purchased my second Buick Encore, I purchased an extended warranty bumper-to-bumper and powertrain. When signing the contract, I was told EVERYTHING WOULD BE COVERED EXCEPT NORMAL WEAR AND TEAR. My vehicle ended up in the shop there was three items that needed replaced; all but one was covered under powertrain and third one should of been but they denied the claim. This claim cost me $1500.00. The service department stated they have no idea why this part was not covered because it should be. In todays economy people/businesses should be working together not trying to put more hardship in people lives, especially when the customer purchased an extended warranty, then they denied the claim. Shame on you Woodhouse and GMC!! The world is tough enough.
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March 2023 by Sam Preis
I filled out a kbb instant cash offer and Ron contacted me saying they wanted my car and was constantly asking me to come see him. I explained that I live over an hour away. I was completely honest on the kbb assessment about the damage it has. I finally get time to come see him and he wouldn't even make an offer on it. So I drove all that way and used all that gas to be turned away because even though the car matched what I put they didn't want my car after all. I understand business and I know dealerships are looking for cars that they can get the biggest profit off of, but to have me waste that much time and gas when the damage was what I put to the best of my abilities is wrong. I definitely won't be back.
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March 2023 by Morgan Okeson
Was having a nice lunch when an employee of this company arrived to pick up a sizeable carryout order. The young man employeed by Woodhouse was not only impatient and demanding, but he also did not even tip the staff on his large order. I do hope management sees this and rectifies the situation with Tanner's on Center. It's wild to think that people who work for commission would show up somewhere and not leave a tip.
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March 2022 by Elias Said
Ron was very easy and very friendly and professional to work with. This was a great way to sell my vehicle for a good price thank you Ron
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March 2022 by Shelley Gilliland
Working with Ron Schaefer at Woodhouse Auto Exchange was a five-star experience. We had 2 vehicles that we wanted to sell and visited 3 area dealerships. Ron was professional, courteous and knowledgeable. He provided us with the information, along with the time we needed, to make our decision. Never a moment of feeling uneasy or pushed. The experience was ‘as it should have been’. Thank-you Ron!Tom & Shelley Gilliland
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March 2022 by Justin Lockner
Ron made selling my truck quick and painless and was a pleasure to work with.
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March 2022 by Gabe S
This is by far, the best way to sell a vehicle. Ron was extremely easy to work with and I appreciated the quick turnaround. I was in and out in 20-30 minutes.
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March 2021 by Bridget Anthony
I cannot thank Ron enough for making this process as easy as possible for me. He was patient and understanding during the entire process and really helped to take the stress off while trying to sell my late mother's car. I needed a ride back home and they were able to accommodate that. The gentleman who drove me home was very kind and I felt safe with his driving with my infant in the back! Thank you Ron and Woodhouse auto exchange!
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March 2021 by Sammy Elrefaie
Nice place
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March 2021 by Christian Haas
Ron was great to work with! Every step of the process went smoothly and the communication was really helpful.
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March 2021 by Jana Heckerman
Thank you Ron for your professionalism in helping me with the Jeep. As you mentioned from the beginning you were transparent and forthcoming. Sticking my me as I tried to sort through the paperwork took a bunch of stress off of me. I give you high marks and would highly recommend you. All of this during the pandemic!
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March 2021 by Lindsey Patton
We worked with Ron this past week to sell our Jeep and it was the best experience. Ron was extremely helpful with the whole process and everything was smooth. He worked so well with my crazy work schedule and we were still able to get everything done. I'm so thankful for how well Ron worked with my schedule.
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March 2021 by Michelle Husselman
We worked with Ron last night to sell our Chevy Equinox and it was such a great experience. He offer us mor them Carmax had previously and the process was simple and fast. I would definitely work with him again.
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March 2021 by Katelyn Lammers
Woodhouse Auto Exchange was awesome to work with. They let me take my vehicle to the nearest Woodhouse dealership, instead of driving 2.5 hours. After they looked it over, the manager called me within 10 minutes with a quote. They were very fair with their offer, and made it a seamless process. I will definitely be going through woodhouse in the future!
