-
September 2024 by Noe Ramirez
Everyone was so helpful and accommodating. My wife and I were able to buy our first home, and we couldn't have done it without Francisco and Elsa. 10/10
-
July 2024 by Steven Davis
Francisco was so helpful in obtaining our first home. He was professional, encouraging, and available when I had so many questions. I don't know if we could have done it without him.
-
July 2024 by Sam Leach
Charter West bank and Loan bank are the absolute best at what they do. Francisco and his team closed on my first home in 27 days. Absolutely amazing. Literally worked a miracle. I will never work with anyone else. Thank you so very much.
-
July 2024 by Devyn Jeffries
Brenda was incredible in guiding us through the home buying process. As a first time buyer, I wouldn’t have wanted anyone else’s help. She was so thoughtful, patient, and communicated clearly about what was needed from us. Thank you!
-
May 2024 by Chapo YT
West Bank Charter is the best bank that did everything possible to help me get my house, many thanks to Francisco too!
-
May 2024 by Chloe Hopkins
Fransisco and his team went above and beyond throughout the whole process of buying our home. Everyone on his team is very friendly and quickly to respond. Ive already recommended them to several friends and family!
-
April 2024 by Bobbie-Jo Limones
Francisco Serrano was amazing to work with! He made the process easy and was there when things felt stressful. He will fight for you & put his 100% into anyone he’s helping. We are so grateful we were able to work with him throughout our home buying journey.His assistant Elsa is also wonderful and responds quickly. She’s very kind & professional. They’re like a dream team! Thank you both for everything!!!!-The Thompsons
-
April 2024 by Marcela Rabatin
Grateful for the opportunity to work with Francisco on my loan application, Francisco is very efficient and above all a person with whom you can feel trustworthy and comfortable.
-
March 2024 by Melissa Kummer
Amazing!!! We have worked with Francisco and CharterWest multiple times!
-
March 2024 by Nolan Drain
Greatest person ever! Very helpful and through and kind. Sweetest person!
-
February 2024 by Paul Denny
Made getting a house loan almost effortless and genuinely one of nicest people I've ever talked too. If you want a house loan, you're going to want his help. Period.
-
December 2023 by Dee Macedo
This is my second buying house, had great experience, Francisco and his assistant Elsa did great job.
-
December 2023 by Chuck Clark
Brenda is very knowledgeable and helped us through an unexpected wrinkle in the application and approval process. She was positive and supportive, and celebrated our success. Great lady!
-
October 2023 by Patricia Mendoza
Fransico was very friendly, helpful and supportive through the whole process he took care of so many worries .
-
August 2023 by Keith
Francisco was the absolute best. He went the extra mile to get our home perchanced & closed with ease. 5 stars
