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February 2024 by Danielle Perkins
They don't work on electric bikes.EDITED In response to the response.I'd like to acknowledge how amazing it is to see how much more customer service is rendered when on a public platform vs actually being in this store. More specifically this location. I was expecting the same service I received from the Aksarben location and was disappointed.There were two technicians present when I arrived both of which seemed busy, which is understandable. However I called to get some sort of understanding prior to my arrival. I was rushed off the phone and was told to bring in both of my Ebikes. I arrived with one. I began to tell them of prior services that I had done to my bike to attempt to gain some sort of resolution. Only to be told that I would need to possibly order new brakes from the manufacturer of the bike. To which I have no problem doing. However there were no diagnostic done by this shop to actually get some sort of solid resolution. Regardless of the cable system running with in my bike to the brakes, there were no attempts to diagnose my actual issue other than what I suggested. I was only told that the shop would not have the brakes and to order them from Espin. Which is what already had in mind. I came in to have my issue actually diagnosed by a professional or some one with better knowledge of what was actually wrong. I understand that this might only be a trial and error situation but I wasn't even afford the opportunity for a trial. Also I have a pretty basic hydrolic brake system that is in fact no proprietary to the manufacturer. Which probably would have been discovered eventually.Nevertheless I will take my bike to a shop that can give me more assurance and at the very least quality customer service in store.
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January 2024 by Brandy Nelson
Todd, at Greenstreet Cycles was fantastic! He didn't hesitate one bit, diagnosed and quickly knew just what to do to fix a hand break. I was in an out. Thanks, Todd!
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October 2023 by K C.
Staff comes off rude, ebike was not funcioning properly after repair. Not sure why you would not want to turn the bike on to make sure it properly functions before you return it to the customer. Wont' be returning and won't be recommending.
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September 2023 by Tony Denman
I was a walk in and needed a bike repair. They took care of my bike within minutes. Very fair rate..Impressive bike and accessory selection..They have earned my business..I highly recommend Greenstreet Cycles Papillion.
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July 2023 by Chris M.
Stopped in here to get a few minor things done to my bike. Allen was very welcoming, helpful and had me in and out in minutes! They have a large inventory with lots of different variations of bikes. Very clean, very organized. Thanks guys!
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June 2023 by Debra
Thanks Todd of Green Street bikes for your help with checking out our bikes. They are ready for riding. Next time you need help with your bike, this is the place to go. I know if I need any help, this is where I’ll be taking my bikes. Very knowledgeable, courteous and awesome staff. ??
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May 2023 by Kari Ramsey
The staff is extremely knowledgable and committed! I took my friend here to shop for a gravel bike and Jenni took careful time to explain the differences between models to her, thoroughly and patiently answering our questions. We felt listened to, valued and cared for. We were given extremely practical and honest information.
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April 2023 by Tyler Hoegger
Stopped by to see about getting a bottom bracket and crank set installed on my bike. They had me bring in my parts and bike and had me out the door in less than an hour! Super friendly, helpful and very reasonable prices. Happy I choose this shop for my bike service needs.
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April 2023 by Ed Snodgrass
Great staff! Todd and the staff there are always helpful. Recently had tubeless setup on my Jamis as well as an adjustment and the bike rides like brand new again.
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October 2022 by Ryan Michael Hunter
Greenstreet Cycles is an overall just well run bike shop. All the employees are all very friendly and have helped me out multiple times. If you need some high end work done on your bike, Todd is your man. He is extremely knowledgeable and talented in repairing bikes. He also acts as a teacher to help you understand what was wrong with your bike and how it was repaired. I highly recommend Greenstreet Cycles and look up Todd....he is highly skilled and very friendly.
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August 2022 by Ryan Hunter
Greenstreet Cycles is an overall just well run bike shop. All the employees are all very friendly and have helped me out multiple times. If you need some high end work done on your bike, Todd is your man. He is extremely knowledgeable and talented in repairing bikes. He also acts as a teacher to help you understand what was wrong with your bike and how it was repaired. I highly recommend Greenstreet Cycles and look up Todd....he is highly skilled and very friendly.
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July 2022 by K D
I cannot in good conscience recommend this shop. After dropping my bike off TWICE to bleed the front brake this is the result.The first pic shows how hard I had to pull the brake for it to engage after getting it back from the shop the SECOND time. The second pic shoes how hard I had to pull it after finally just doing the bleed myself.This shop left me with an unsafe and improperly bled front brake. The shop also replaced the pin that holds the brake pads with an aftermarket pin that does not match the stock rear brake.On top of that, the technician got mineral oil on my brake pad when he was testing the brake right in front of me. I was in shock at how incompetent these techs are.I would steer clear of this shop, they will leave you or your kid with an unsafe bike. I guess it's true what they say "if you want something done right, you have to do it yourself"
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July 2022 by Abbey Cherney
I bought my first hybrid bike from Greenstreet with the assistance from the team members guiding me in the right direction for my biking needs. They answered all of my "beginner" questions. One year later I am doing my first 100+ mile bike ride and turned to the mechanics and team for assistance in preparation of this endeavor. I am now confident with all the tools and supplies to have a successful trip and could not be happier with the service and highly recommend green street to all cyclists. Next up...road bike :)
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July 2022 by Ryan Saunders
Very helpful local shop. I brought my bike in when I had some bad self-work and they diagnosed and fixed my issue immediately. Very friendly! Their shop has knowledgeable people so if you are generally interested, have specific questions, or are thinking about getting into biking, this is a great place to start!
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June 2022 by David Rogers
Todd fitted my gravel bike to me with a Retül Sizing. He was incredibly knowledgeable and patient. Not only did he complete the sizing, he explained what he was doing, the importance and implications of each step, and he answered every one of my questions in language I could understand. Upon completion, he recommended that I ride for at least ten miles, then give him some feedback so we could make any needed adjustments. I rode the exact 12 mile route I rode the week before, faced a hearty headwind, but still took ten minutes off my previous time without any extra effort! The issues I had with knee and saddle pain the week before did not appear. I could not be happier with the service I received, and would highly recommend a sizing to anyone who has not had one, regardless of experience level or type of bike.