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February 2024 by Solita Pilcher
Did I walk in to chop off most of my hair. Didn't even take 30 seconds to get me from the front to a chair. I can't remember the young lady's name, but we chatted throughout the whole cut, almost like we were friends catching up. Will be returning for services again.
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January 2024 by Natalie Adams
Discussed in advance what I wanted & stylist said she understood and we set appt for next day. Came in next day and things started with young stylist nearby dropping f-bomb then announcing she hadn't showered.... ?? Ew. Then my stylist was abrasive in her insistence to cut 4-6" off, used a brush that hurt, then called me tender scalped. At that moment I started to leave, but had so liked her the day before that I decided to try and salvage the situation.... It was 4 hours of frustration, her wanting to cut more, her calling me difficult,telling me my hair will look bad if I dont cut it, etc. Then instead of the chin length bangs, she cut 3" bangs....tried to find pic to fix things but then I ended up with a mullet, with approx 6" off bottom, but then 5-6" diff between sides and back.... i even asked 2nd stylist if she thought pic was doable and wd look good, she said yes. What should have been long, loose layers ended up choppy sides & top with straight back. 4.5 years to grow it to my bum, it will take 2 years or more to grow it to what I wanted.Did see several other people leave with cute styles, and my stylist was nice when she saw I wasnt happy, but end of day, I had more than enough hair for style I liked, now I dont.
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June 2022 by Rosalene B.
I have been a customer of JC Penney for 50 years. My mother was also an avid customer. Today I went in this location to purchase some dress shoes for my grand-daughters. My 2 daughters, 2 grand-daughters, husband and future son-in- law in tow. This place is a ghost town. Gone are the days of the bustling store, friendly helpful staff. The shoe department was unmanned. The store was literally vacant. When we arrived at the front there was 3 people at the checkout. I had the unfortunate opportunity to be waited on by a woman named Jackie. She asked for my method of payment and I told her a credit card. She asked if I wanted to use my JC Penney card I told her no. I told her there was a 15 percent coupon on line and I proceeded to look for it on my phone. She then stated she had it and proceeded to lecture me in a very condescending manor on getting the app for JCPenney. She went as far as telling me to go to the App Store to get the app. I may have gray hair and be a senior citizen but I am not senile. I just made Jackie look up the 15 percent coupon and give it to without me having to look it up or get your app. I am a college educated person and predict with that kind of employee your chances of survival in the retail world are not favorable. It took me 6 months to come back into this store from my last visit. Probably won't shop her again, ever!
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April 2022 by Linda Knipp
Joanne is the absolute greatest hair dresser!!!! Go see her at JC penney's Salon. You will be back again and again!
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January 2022 by Yvonne Barna
Elle gave me an Olaplex treatment and it was the best ever! My hair feels like never bleached!!!
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January 2021 by june towne
Great job!
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November 2019 by Shari Houfek-Dunlap
Found exactly what I was looking for PLUS some! And great sale prices!
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November 2019 by Russell Roe
Great and prompt service. Friendly staff.
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October 2019 by Annette Gillispie
I love the portrait studio here. I always go here and no where else. We are so happy with our photos. Great deals and great photographers
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June 2019 by Angela T.
Change your listed hours. You do not open at 0700 on Sundays. 1100 is what is posted on the door...continuity is key to keeping customers.
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February 2019 by Nick Jones
Mother is addicted to this location...great prices...great upscale shopping experience.
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December 2018 by Fox E.
The Penney has finally dropped. Oh wait no it's still open. This is located at the massive Mall in Papillion which is a big outdoor strip mall but a huge one that covers the same area as some towns do. All the people from the region come and shop down here, and so they have a massive JCPenney with a lot of stuff in it. You can tell they are trying to remain as relevant as possible by having these stand alone stores and strip malls because a lot of Mall department stores are losing popularity. Due to this you can now find a Sephora makeup store inside JCPenney. Honestly their clothes are better priced than most department stores especially Macy's but in general they are very plain-looking and not nearly scandalous enough for Barbie to buy or to dress me in for that matter.
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October 2017 by Sara W.
I wish I could give 2.5 stars. The review is for the portrait studio. I loved how the pictures turned out, however the employees talking about my family within earshot has guaranteed we won't return Update: just got my pictures bavk. They're not centeted.....
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February 2012 by Shanelia McGee
Fair and square pricing = 3 types of pricing: our everyday price (the sales price plus a coupon without the hassle of the coupon right on the product), month long values, and our best price :)
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December 2011 by Aly Stunkel
Gift receipt does not equal cash anywhere you go it always means store credit.....