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May 2020 by Mike Mitchell
Communication is absolutely terrible.. Multiple phone calls and no response.
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January 2020 by Scott C.
Rates are ridiculously high. A 5x10 is $20 more per month than I am paying for a 10x10 just down the road. Outside storage is $35 more per month. At the rates they are charging you would expect the place to be in tip-top shape. It is faaaar from it.
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June 2019 by Jamie Vanderpool
Called three times in two days cannot get anyone to call me back.
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February 2019 by Holly Wilson
Excellent facility, has had a management change that was a huge improvement. Owners and staff are very helpful, friendly, and accommodating. We have been customers for almost two years and highly recommend this locally owned facility!
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February 2018 by David Brunmeier
Lots storeage
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September 2017 by Michael Kenworthy
Great place to store 'little used' items. Locked up at night.
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April 2017 by Carly Rowan
I've called twice in the past year to see if units were available. The first time I decided not to say anything but after calling a second time I spoke to the same lady. She is flat out rude and disrespectful. I won't be calling back again.
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September 2016 by Makenna Sellers
Monarch Self Storage has been perfect to us. We had a storage unit for several months and the lady that owns it is always pleasant. Storage unit was clean when we got there. We used critter catchers, but we never caught anything- which is a great sign. She was always helpful and pleasant on the phone. And the price is pretty unbeatable.
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April 2014 by P. Drew Laughlin
I've never rented a storage unit from this place but it wasn't from a lack of trying. The lady - who wouldn't give me her name - was so rude to me and my wife (on separate phone calls) that I will never do business with them. I'll gladly take my money to another storage facility. I rarely, if ever post sub-par reviews but this one had to be done.