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September 2022 by Doug Dushan
Ran in just to buy some chemicals and the staff was very helpful in discussing the water chemical problem I was having and then helping to try to find a solution.
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March 2022 by Stephen Froehlich
Visited many hot tub stores and Omaha Hot Tub company was far and away the best when it came to personalization and answering any questions without pushing us to buy. We knew what we wanted and they did an amazing job helping us select our hot tub and getting it installed. I find it hard to believe there is any better company to deal with. We sit in our hot tub 3-4 times a week and couldn't be happier. Thank you!
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January 2022 by Dan Snyder
I have to agree with many of the previous reviews. This was our first time owning a hot tub. We had LOTS of questions and to be completely honest, I had heard horror stories of how hard they are to maintain, get the water conditions right, etc. I was hoping for one wrong answer and that would be all I needed NOT to get one because I DID NOT WANT ONE, but the rest of the family did. Mark was awesome! He answered ALL of our questions and when I had a question about my water condition he said bring in a sample and we will check it out. Simple adjustment and we are good to go! Very simple to maintain and no horror stories!!!! Cory and the rest of the set up team were awesome as well!!! Fun guys and very knowledgeable. Now, as far as me not wanting one, pfffft! I use it more than anyone in the family! Extremely relaxing, great place to think and the hydrotherapy is great! BEST PURCHASE EVER!!!!!!!!!
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November 2021 by Lori Harris
OMG Mark was easy and understanding since it is my first Hot tub experience...he talk me through myself imposed crisis... I'm very impressed with there service tech (Corey)he explained everythingThanks Omaha Hot Tub?
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October 2021 by Stephanie
Mark is awesome. We came here desperate for a new mattress, and we were so glad to hear that he actually had plenty of mattresses in stock. He let us take our time, answered all our questions, and he never got pushy. I love shopping at places where you don’t feel like you’re being followed around or pushed into something more expensive. Come support a small business, the customer service here is great. I'm sure we'll be back some day for a hot tub.
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September 2021 by Sheryl Herman
Good place to do business.
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August 2021 by Debbie Smith
Mark was very great to work with. He gave us his best price. My husband and I have went to many other places and Mark’s prices were over 2,000 cheaper. I would highly recommend going there to get your hot tub. No pressure at all .
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June 2021 by Paula Jones
We just purchased a hot tub. We love it! Corey delivered, set it up, and provided instruction on maintenance. Everything we need to keep the water clean and healthy were provided and Corey demonstrated how to to use the products. Further, he has responded quickly to any questions we have.
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June 2021 by Donald Osborn
Had the exact model I was looking for,Set up and delivery team team was very professional.They have been very good about answering the questions after the purchase
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April 2021 by Annette Lucas
We just got our hot tub and it's perfect, It was so worth the wait. Mark was awesome keeping us informed and helping us with all our questions (and we had a lot). And the installer, Cory, was great also, Lots of hot tub knowledge and got us up and going. If your looking for a hot tub I recommend you go see Mark.
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April 2021 by Diane Kocovsky
Everything from the sale to the installation was fantastic. Knowledgeable about the spas and spa maintenance. Very patient and answers all your questions so you are able to make the best decision for your needs.
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March 2021 by Lisa M.
Everything was great! Walked in mask free and wasn't harassed. They have adopted the "wear one of you want" ideology abs I support that 100%! They were very courteous and greeted us when we came in, answered all our questions and we found our new mattress! It was delivered today (about a week after we bought it, but we live in a rural area) and the delivery guys were nice enough to actually bring it in the house so that my husband didn't have to try to move the king mattress alone. 100% satisfied!!
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March 2021 by Donald McCon
The staff did a great job helping us pick out the right hot tub for us, and in these times of Covid 19 we were kept apprised during the whole journey. I definitely recommend Omaha Hot Tubs if you are in the market. I'd also like to mention the installation team and how fast and professional they were delivering and setting up our tub. We love it!
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February 2021 by Momma Sallie
Bring a sample of your water in and they will let you know what need. Very knowledgeable, and got only what I needed.
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November 2020 by Brittney Carrico
We love our hot tub! We knew we wanted one for a while, but we didn’t know where to start with our research. Mark, with Omaha Hot Tub Company, educated us with everything we needed to know. He also referred us to a great electrician who was thorough and very responsive. When we were ready for installation of our hot tub, Corey scheduled time with us and dedicated a few hours to install and teach us how to use and care for our new tub! He even gave us tips for care, maintenance, and said to call anytime with questions. Overall we couldn’t have been happier with our choice to purchase from the Omaha Hot Tub Company.
