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March 2024 by Emma Mckinley
Not a good experience here :/ I feel so uncomfortable when I walk into this store as I don’t feel welcome, I also feel as if I can’t ask any questions without being judged!
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July 2023 by Kailie Richerson
Very friendly and helpful gives loads of compliments which I love because I'm conceited
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February 2023 by Pam Halpert
Yayyy who doesn't love Sallys? This location is close to my house and in a large shopping center so I can do multiple errands at once. They have some great products (Sallys is actually owned by the same company that owns Cosmoprof, the professional beauty supply store) and they always have a sale going on for something in the store. They have the best hair cutting shears and clippers for cutting your family's hair and the staff can make suggestions as to whats best for your particular needs. I bought Wahl clippers and have a peanut and both work awesome. Staff is awesome and is always working hard because they have to be on their feet all day long, talking to people all day long. Will be my go-to for my hair care and nail care needs, as I'm new to the area.
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December 2022 by Amy Lou White
The lady working today at store 3562 was incredible! She was so knowledgeable and helpful! Hard to find that now a days!
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October 2022 by Cad
I just wanted to buy a comb. I'm sort of partial to the Silkomb Pro-25 and Sally Beauty Supply has always been good at having the Silkomb brand in-stock. So, I go in to buy it. I get chased into the aisle by an employee giving off strong "I think you're a shoplifter and so I don't want to leave you alone in the aisle" vibes. I easily find the section I am looking for (it's not a big store). Then she asks what I'm looking for and then tells me I found it. No kidding! Maybe the fact I am standing in front of product actively examining it is a clue I found what I am looking for. Read the room, lady. Their comb section was BARREN. Huge swaths of missing product. I quietly left without making a purchase and noted the sour look on he face as I was leaving. Seriously? She's annoyed with me for what? Finding what I need without her help? Not shoplifting and depriving her of excitement? Or, maybe she was mad at me for her lack of inventory. I'm not sure why that would be my fault. Perhaps because I had the audacity to seek out something she's really short on?Greet me. Be friendly. Be nearby. Be responsive *if* I make an inquiry. Outside of that, shut up and don't stare at me. Ugh!
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September 2022 by Chad
I just wanted to buy a comb. I'm sort of partial to the Silkomb Pro-25 and Sally Beauty Supply has always been good at having the Silkomb brand in-stock. So, I go in to buy it. I get chased into the aisle by an employee giving off strong "I think you're a shoplifter and so I don't want to leave you alone in the aisle" vibes. I easily find the section I am looking for (it's not a big store). Then she asks what I'm looking for and then tells me I found it. No kidding! Maybe the fact I am standing in front of product actively examining it is a clue I found what I am looking for. Read the room, lady. Their comb section was BARREN. Huge swaths of missing product. I quietly left without making a purchase and noted the sour look on he face as I was leaving. Seriously? She's annoyed with me for what? Finding what I need without her help? Not shoplifting and depriving her of excitement? Or, maybe she was mad at me for her lack of inventory. I'm not sure why that would be my fault. Perhaps because I had the audacity to seek out something she's really short on?Greet me. Be friendly. Be nearby. Be responsive *if* I make an inquiry. Outside of that, shut up and don't stare at me. Ugh!
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July 2022 by Lady Ti
Semi bare shelves. Not much besides hair dye.
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January 2022 by Christye G.
I've come a few times and the woman behind the counter was snooty. This last time, it was a different person. I was looking at nail polish and she walked past me to microwave something in the back even though the other aisle was open. I was looking at more nail stuff and she walked by me again even though the other aisle was open and she said excuse me and walked between the items I was looking at and me instead of taking the other aisle or going behind me. Like, who does that. She was at the register with her back to me on her phone and then she went to the back and I was left at the register for a while waiting for her. The whole time I was the only person there. I told her I had a reward on the app. She wouldn't look at me and she wouldn't acknowledge I had the app. She asked for my phone number still without looking at me. I thought she was beyond rude and disrespectful. I deleted the app. I'm glad I used my $5 off because I don't want to give them any more of my money. If I want to go to Sally's, the 72nd location is better. They have more stuff and the staff treats you better. I didn't feel like these people wanted me as a customer.
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December 2021 by Brian M.
If I could leave a negative star review I would. They have an All Sales Are Final policy on all trimmers and clippers. Apparently having a sign on the top shelf (which nobody reads) and on the fine print on the receipt (which nobody reads) is sufficient enough. You'd think the staff would be authorized to educate the customers who spend their hard earned money in their store about such a ridiculous policy. This is terrible customer service and just plain BAD business! Such a great first experience I'll be sure to tell everyone and never go back!!!!
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September 2021 by Nancy Johnson
They always have what I want but the staff is clueless on the products. They are nice and friendly but they just don't know the products. And today when I checked out she asked if I wanted a bag for 15 cents!
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July 2021 by Bonnie Tippery
Ok but I had to pay $.15 for a bag for my purchases.
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April 2021 by Tati At7
It’s literally 6 minutes after the store closed. I was choosing my hair color and at 7 sharp o got told the store was closing and offered to comeback tomorrow. How rude
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October 2020 by Bailey W.
The store is super organized and clean! The workers are very friendly and helpful too!
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September 2020 by Phyllis Mallot
Sometimes I need to listen to myself because I don't think they know about color
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June 2020 by misty davis
Like what I purchased...
