Sleep Number receives positive reviews for its helpful and friendly staff, especially sales representatives who are knowledgeable and honest. Customers appreciate the no-pressure approach and the ability to see improvements in new beds compared to older models. Delivery and setup are described as fast, friendly, and efficient. However, some mention that service costs and parts availability can be a challenge, with delays in receiving small items like o-rings. Overall, the store provides a good experience with helpful staff and quality products, though service after the sale may have some limitations.
Ronnie was absolutely amazing to work with...she was fun and didn't add any pressure to our decision. We can't wait for our new mattress to arrive!
November 2025
Went in to replace our 20 year old sleep number bed and were helped by Ronnie. She was wonderful and walked us through the new improvements on the beds. She researched our old bed and showed us the current edition.
September 2025
We had no intention of purchasing a bed that day, we were just looking around for ideas of what we might want, but were so impressed with the sales representative’s knowledge and honesty with us that we didn’t look any further.
