Sleep Number receives positive reviews for its helpful and friendly staff, especially sales representatives who are knowledgeable and honest. Customers appreciate the no-pressure approach and the ability to see improvements in new beds compared to older models. Delivery and setup are described as fast, friendly, and efficient. However, some mention that service costs and parts availability can be a challenge, with delays in receiving small items like o-rings. Overall, the store provides a good experience with helpful staff and quality products, though service after the sale may have some limitations.
Megan was extremely helpful. Sh we explained the differences and did a cost estimate for both options and gave me a reminder call so I could order our bed.
August 2026
Very kind staff who know what they are working with
November 2025
Ronnie was absolutely amazing to work with...she was fun and didn't add any pressure to our decision. We can't wait for our new mattress to arrive!
