-
February 2024 by Traci Grimm
Our dog was bitten on the nose by another dog. Urgent Care got us in quickly and took great care of him. They were kind to me when I called while I was crying, and they were so kind and compassionate with our dog. They gave us clear care instructions, sent records to our vet, and followed up with a call. I would go to Urgent Pet Care again.
-
February 2024 by Chris Imhof
I want to thank the folks at Urgent Pet Care for getting my Fred in asap on a Sunday and taking care of him. The service was wonderful and the staff were friendly and knowledgeable
-
February 2024 by Anneta Silvius
I am a little late in writing this. On Christms day my small dog got 1/2 of a plastic ball caught over his K9s , gum and lip. Urgent pet care answered on 1st ring I was told to bring him right in and the vet would meet us. They were very compassionate and had to sedate him to remove the piece. They were very accommodating and quite reasonable all on a holiday.
-
February 2024 by haley snyder
My dog was accidentally ran over and I drove an hour to this location and they did an amazing job given the circumstances. Definitely recommend this place!
-
February 2024 by Mickela Rosenbaum
We called ahead and 3 techs met us at the door with a gurney. The urgency and attention they gave our pup was amazing. We really appreciated them all!
-
February 2024 by Lisa Melton
This place is incredible! The people are compassionate and calming. I loved that they sent updates on my dog, Pickles! This IS the place to go.....period! Thank you so much❤️
-
February 2024 by K Lillethorup
We took our dog in on a Sunday afternoon and Dr. Starks was very informative and explained everything to us even tho they were pretty busy. The prices were VERY fair, although unexpected bills are never fun. Staff was friendly and accommodating. They let us see where our dog would be treated. We received text updates throughout the night on our dog's conditions and were able to pick her up the following day with a full set of instructions. Our foster mom to our pups highly recommends Dr. Starks as well. I'm grateful to have gone there on a Sunday when we needed immediate help.
-
January 2024 by Eric Valadez
Please do not go here for an urgent matter for your fur baby! I have nothing to complain about the receptionist or nurses but the vet is not a good vet. She does not have any feelings or care for animals and it seems she is there to collect your money without putting any effort. We took our dog in that was very healthy and out no where started feeling sick and sadly we waited it out instead of taking him to his vet earlier that day. He had a seizure and we call this place because it was the only place that answered us. Worst mistake we could have done! We regret so much! Everyone was very friendly but once the vet spoke to us she had no hope for him and went based off a theory. His cause of death was just theory because it was never proven or confirmed that he had what she had said it was. There’s more to this story but just know that this place has a very horrible vet after regular veterinary hours.
-
January 2024 by anita zimmerman
Very expensive. Cost $650 for one X-ray, see doctor and put my cat down.For all the money they don’t even have internet while you sit for hours. Staff tried to tell me for privacy’s reasons. It’s all about the $$$!!!
-
January 2024 by Alicia Roeder
The staff took wonderful care of us yesterday when we unexpectedly had to put our cat down. We were treated with dignity and respect. The doctor was incredibly knowledgeable and was looking out for the best interest of our baby. The staff member who helped with aftercare plans was so kind and nurturing during such a difficult time. I would go to them in a heartbeat if I ever had another pet emergency.
-
January 2024 by Lindsey Tomaso
Brought my dog in for an intestinal blockage. The staff was so kind and helpful! Not the type of place I want to regularly visit, but it helps knowing they are here. Thank you so much!
-
January 2024 by Teddy
We went in on Christmas Eve and the receptionist was rude and insensitive. She seemed very unhappy to be working there - not sure if it was because she was working on a holiday? If you are going to be unprofessional because you’re working on a holiday, maybe don’t work at an urgent care?
-
January 2024 by Amy Zebert
***STAY AWAY FROM THIS PLACE AT ALL COST!!!!! This place is complete highway robbery. My friend took a stray cat in this morning that they found freezing alongside the road and not only did the gal at the front desk scream the F-bomb at them and tell them to leave because they were shocked at the very high prices, they also did many things that they didn’t need to do. They finally took this poor cat to Loveland animal hospital where they did what was necessary and the bill was a fraction of what they would’ve paid had they stayed at Papillion urgent care. She is going to be just fine no thanks to this place.
-
December 2023 by Natalee Elliott
We have always had a wonderful experience anytime we have had to use Urgent Pet Care. All of the vets, techs, and administrative staff and been very helpful and knowledgeable in helping us get through whatever the reason may be that brought us to visit them. Thank you for taking such great care of our fur babies.
-
December 2023 by D G
Thank you so very much to your whole veterinary team and Doctors who cared for Peanut Grimmette on 12/4/23. You helped us get through an unbearably difficult night. He's finally at peace. God's blessings to you all.
